Omnify Admin

Omnify Admin

Job Title: Omnify Admin

Department: Technology — Data & Business Intelligence

Reports To: Director of Data & Business Intelligence

Location: Onsite – Pakistan Office

Job Type: Full-Time

Salary: $1,500 - $2,000 USD/month

About Chai Vision

Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories—from fitness and wellness to home goods, pet care, children's products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.

The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation.

Role Summary

Omnify is ChaiVision's middleware platform — the critical layer that moves data between SellerCloud, Sage Intacct, Dataself, and the broader reporting and operational infrastructure. Today, there is no dedicated administrator for Omnify. Data flow configuration, connection monitoring, and troubleshooting are handled reactively, creating risk around data freshness, pipeline reliability, and integration drift that only surfaces when downstream reports break or systems fall out of sync.

The Omnify Admin will own the health, configuration, and day-to-day operations of the Omnify platform end-to-end. This is a hands-on, operationally critical role for someone who thrives on keeping integrations running, data flowing, and systems connected — ensuring every team at ChaiVision can trust the data that powers their decisions.

What You'll Do

Platform Administration & Configuration

Own the day-to-day administration of the Omnify middleware platform — managing configurations, data flow rules, and integration settings
Maintain and update integration mappings between SellerCloud, Sage Intacct, Dataself, and other connected systems as business requirements evolve
Manage user access, permissions, and security settings within the Omnify platform
Ensure platform configurations are documented, version-controlled, and aligned with the organization's data governance standards

Data Pipeline Monitoring & Troubleshooting

Monitor all data pipelines and integration flows daily — checking connection statuses, scheduled job completions, and data transfer accuracy
Proactively identify and resolve data flow failures, sync errors, and pipeline bottlenecks before they impact downstream reporting or operations
Troubleshoot data discrepancies between source and destination systems by tracing issues through the Omnify middleware layer
Maintain alerting and monitoring protocols to ensure rapid detection and escalation of critical pipeline failures

Cross-System Integration Support

Collaborate with the Integrations team (Imran Malik) to ensure data pipeline reliability from Omnify into Dataself and other reporting platforms
Support the SellerCloud Admin and Dataself Admin to ensure data flowing through Omnify reaches its destinations accurately and on schedule
Coordinate with Finance, Logistics, and Operations teams when integration changes affect their data feeds or reporting outputs
Assist with onboarding new data sources or systems into the Omnify integration layer as ChaiVision scales

Documentation, Governance & Vendor Management

Maintain a comprehensive integration catalog documenting all active Omnify data flows, their sources, destinations, schedules, and owners
Keep an admin log of all platform changes, configuration updates, and incident resolutions
Liaise with Omnify vendor support for platform-level bugs, upgrades, and configuration assistance
Support the Director of Data & BI with platform capacity planning, vendor engagement, and quarterly integration architecture reviews

Who You Are

You have 3+ years of experience administering middleware, integration, or ETL platforms — managing data flows between multiple enterprise systems
You understand data integration concepts deeply — APIs, scheduled syncs, data mapping, transformation rules, and error handling are part of your daily vocabulary
You are proactive about system health — you monitor pipelines daily and fix issues before stakeholders notice them
You have worked with ERP, e-commerce, or financial systems before and understand how order, inventory, and financial data flows between platforms
You are methodical and detail-oriented — you document every configuration change, every pipeline modification, and every incident resolution
You communicate clearly with both technical and non-technical stakeholders, translating integration issues into business impact when escalating

Qualifications

Bachelor's degree in Computer Science, Information Systems, IT, or a related field
3+ years of experience in middleware administration, data integration, or ETL platform management (Omnify, MuleSoft, Dell Boomi, Informatica, or equivalent)
Strong understanding of API integrations, data mapping, and scheduled data synchronization between enterprise systems
Experience working with ERP or e-commerce platforms (SellerCloud, Sage Intacct, or similar) is a strong plus
Working knowledge of SQL for data validation and troubleshooting
Excellent documentation habits and experience maintaining integration runbooks or admin logs

Tools & Systems

Omnify · SellerCloud · Sage Intacct · Dataself · SQL · Microsoft 365 (Teams, Excel, SharePoint) · Monday.com

Why Work With Us

Competitive salary and performance-based growth
Work in a fast-growing global eCommerce company with real ownership
Collaborative, high-energy environment where ideas become action
Opportunity to build and lead systems that drive company-wide impact
Holiday and birthday gifts — we celebrate our people
Real room to grow as we scale

"If you thrive in a fast-paced, data-driven environment and want to make a real impact at a growing eCommerce company, you'll love working here!"