On Call Coffee House Attendant

• Providing excellent customer service to all guests.
• Taking beverage and food orders in a professional manner.
• Answering guest questions about menu items.
• Brewing gourmet coffee and other specialty beverages.
• Sell sandwiches, snacks, espresso, and specialty beverages.
• Up selling and suggestive selling of items.
• Accurately processing cash, credit, check transactions and maintaining a balanced bank.
• Communicate with the culinary team when more product is needed.
• Knowledge of food menu and wine list (when applicable).
• Stock condiment trays, coffee station, display cases, and refrigerators.
• Clean the area as needed and at the end of the shift.
• Handle all checks and cash according to procedures.
• Printing of reports at the end of the shift and banking out.
• Attend all designated staff meetings and training sessions.
• Be familiar with all property amenities and other restaurants.
• Know and adhere to all liability laws.
• Respond to any reasonable task as assigned by supervisor or manager.
• Complete other duties assigned by manager and/or supervisor.

• Must have a flexible availability, including weekends and holidays, and early morning shifts.
• Previous customer service experience is required; relevant barista or food and beverage experience is preferred
• Must have excellent communication skills both in person and on the phone.
• Must be able to bend, push, pull and stand for extended periods of time.
• Must be able to lift at least 30lbs.
• Must have a current Servsafe Certification
• Must have a current RAMP Certification
• This is an on call position

The Benefits of Being Omni

FT - Full benefit package available after 60 days

Competitive wages

Discounted Associate Room Rates at Omni Hotels across the country

Free Employee Meals

A great family of co-workers

Work for the most prestigious Hotel in Pittsburgh!