Oncology Patient Care Assistant/ Unit Coordinator - 40 Hours, No Weekends

Performing under the direction of the RN/LPN and as a member of the unit-based patient care team, the Oncology Patient Care Assistant/Unit Coordinator (PCA/UC) performs duties of indirect patient care and operations. Indirect patient care activities include, but are not limited to, transport, ordering/providing food to patients, restocking and/or obtaining patient care supplies, setting up/disposal of chemotherapy buckets, and cleaning chairs between patients. In addition, the Oncology PCA /UC is responsible for responding in a timely manner to the needs of patients and family members and taking a proactive role in the efficient operation of the unit. They function within policies, procedures and guidelines of Sturdy Memorial Hospital in accordance with Joint Commission, CDC and OSHA standards. In addition, the Oncology PCA/UC will perform clerical, receptionist and unit coordinating duties on individual patient care units. Operational/clerical activities included, but are not limited to, entering lab orders, making patient appointments, checking in patients, tracking and reviewing data/ reports, taking meeting minutes, ordering supplies, reviewing/resolving coding, coordinating with support group leaders, developing documents for support groups, transporting medications to and from the pharmacy, managing the Microblog for pickup of medications from pharmacy, answering phone calls, and collaboration with the Clinical Coordinator(s) and Service Line Manager.

Education/Training

• High School Graduate or equivalent
• Previous knowledge of medical terminology, typing, computer skills and Unit Secretary experience preferred
• Successful completion of orientation

Licenses/Certification:

• BLS competent (obtain within 60 days of hire)

Required Qualifications and Skills:

• Demonstrates the knowledge and skills needed to assist in providing indirect patient care, good organizational skills, personal maturity, accuracy and flexibility.
• Previous knowledge of medical terminology, typing, computer skills and Unit Secretary experience preferred
• Successful completion of orientation
• Proficient in English
• Possess excellent interpersonal skills and adaptability, creating a favorable image in relationship to the Nursing Department and the hospital as a whole
• Ability to perform simple math calculations
• Develop and maintain positive relationships across all areas of responsibility
• Demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient
• Provides timely, positive responses to the needs of all customers including patients, families, co-workers and physicians

Essential Job Functions:

• Transporting patients to the infusion room or to exit doors for pickup
• Ordering and bringing food to patients
• Restocking/obtaining patient care supplies
• Setup and disposal of chemotherapy buckets
• Cleaning chairs between patients
• Making patient appointments
• Checking in patients
• Answering phone calls
• Entering lab orders
• Entering work orders: repairs, environmental services, IT, etc.
• Tracking and reviewing data/reports
• Ordering supplies
• Taking meeting minutes and documenting
• Coordinating with support group leaders
• Developing documents for support groups
• Reviewing/resolving coding entries
• Transporting medications to and from the pharmacy
• Managing the Microblog for pickup of medications from the pharmacy
• Collaborating with the Clinical Coordinator(s) and Service Line Manager
• Other functions as assigned

Preferred Qualifications and Skills:

• N/A

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.

ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to the perform essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

PHYSICAL DEMANDS: Must possess sound dexterity and visual acuity, requires mental alertness, and stamina to work in a fast-paced environment. Must have the ability to stand, sit, walk, bend, and reach without restriction; the ability to lift 25 pounds using good body mechanics and must be able to push occupied wheelchairs. Risks of exposure: Communicable diseases, body fluid exposures, chemotherapy exposure (safe handling education will be provided), electrical, mechanical and chemical hazards.

Salary Range:$17.64-$26.58

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.