Online Channel Sales Manager

About the job

At Opella Healthcare, we are united by one shared Mission – we work passionately every day, to put Health in Your Hands . We are committed to making healthcare as simple as it should be, thus helping people help themselves. This Mission is the core of our philosophy, driving all that we do to focus on people—our consumers, customers, healthcare professionals, employees, and the Opella Brands that support them.

As a top three global player in Consumer Healthcare, we are raising the bar with a bold ambition to grow, perform, and outpace the market. We aim to build a more agile and responsive organization capable of delivering our Vision and Mission.

To achieve this, we need exceptional talent to shape Opella’s future and help us succeed. Together, we embrace our Challenger spirit, driven by our commitment to be Outcome-obsessed, Courageous, Radically Simple, and All-In Together.

Job Purpose

The Online Channel Sales Manager is responsible for the planning, recommending, execution and evaluation of the B2C digital activation plans following the ACES principles (Assortment, Content, Engagement, Search) for the targeted online platforms. In alignment with marketing and commercial teams and with the ultimate goal to deliver KPIs, this individual is the brand advocate for all demand creation levers in digital platforms. S/he has a critical role in establishing Opella brands as an expert, leader and performer in the evolving B2C online space.

Main responsibilities:

• Lead and manage the annual online operation strategy & plan, with clear business objectives based on strong understanding of online consumer journey/ behavior and E-com platform dynamics

• Coordination with marketing, sales, logistics, and IT teams for seamless execution (Cross-functional Collaboration).

• Preparing regular performance reports and presenting insights to senior management (Reporting & Analytics).

• Ensure ACES principles are developed and applied in selected platforms to create value in order to drive growth

• Lead the creation of best tailored online campaign master plan with categories’/ brand´s sense of purpose and yearly plans.

• Align with key stakeholders on product, target consumer groups and pricing strategy, review and optimize it to maximize sales opportunity to lead the B2C partners for the best-in-class campaign execution

• Lead & deliver online operation efficiency by optimizing operation, promotion, in-site resources investment by tracking and analyzing platform operation data to deliver higher ROI

• Effectively manage CRM data and online shopper trends to support marketing and commercial teams as well as BD team on other NPD launch preparations

• Adherence to platform policies and data privacy regulations (Risk & Compliance).

• High focus on e-commerce innovations and competitor analysis (Technology & Trend Monitoring).

Qualifications & Experience

• • Bachelor’s degree

  • E -commerce experience, experience of flagship store operation and agency & distributor management is preferred

  • Strong strategic thinking and business planning skills

  • Strong communication and negotiation skill, problem-solving skills, persistent and positive mind set, strong accountability and great team player

  • Good presentation skills, incl. PPT writing and in-person presentation

  • Excited and willing to further grow capabilities in e-com environment.

  • Experience in both pharmaceutical and FMCG/FMCH sectors.

  • Fluent oral and writing English is a must

WHY US?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We Are Dedicated To Making Self-care As Simple As It Should Be. That Starts With Our Culture. We Are Challengers By Nature, And This Is How We Do Things

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

www.opella.com/en/careers