Online Personal Shopper

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Personal Shopper | Majid Al Futtaim Lifestyle | Operations

ROLE SUMMARY

The Personal Shopper will be responsible for establishing, maintaining and growing a portfolio of customers, delivering outstanding sales-driven results while ensuring excellent customer experience and service .

ROLE PROFILE

• Recruit (monthly target) and retain customers.
• Build a relationship with top tier customers in order to strengthen brand and personal Loyalty.
• Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.
• Ensure monthly sales targets are achieved across categories.
• Ensure that sales leads are identified and prioritized as well as create and implement new selling ideas to ensure sales targets are met.
• Work closely with Buying, Planning and Digital Merchandising teams to ensure maximum knowledge of forthcoming stock availability to for customer benefit.
• Providing support to the customer care team to resolve VIP customers' issues as necessary.
• Follow networking strategies in order to develop and enhance client base.

REQUIREMENTS

• Diploma or bachelor’s degree in any related field, preferably in Fashion.
• 3-5 years retail experience of luxury brands.
• At least 3 years of experience as personal shopper/stylist.
• Must have a black book.
• Excellent Communication Skills.
• Fluent English.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime.
• We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do.
• Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.