Online Sales Executive

Role Overview:

The Online Sales Executive will be responsible for managing and growing online sales channels, optimizing the e-commerce platform, and ensuring an exceptional customer journey. The ideal candidate will have strong knowledge of Magento and proven experience in driving digital sales growth.

Key Responsibilities:

• Manage and oversee daily operations of the company’s e-commerce platforms (Magento).
• Plan, execute, and monitor online sales strategies to achieve monthly and annual targets.
• Optimize website performance, including product listings, user experience, and checkout processes.
• Coordinate with the marketing team to implement campaigns, promotions, and product launches.
• Analyze sales performance, track KPIs, and provide regular reports with actionable insights.
• Ensure seamless integration of payment gateways, shipping methods, and CRM systems.
• Stay updated on industry trends and competitors to identify new opportunities for growth.
• Provide excellent online customer service support when needed, ensuring customer satisfaction.

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Requirements:

• Bachelor’s degree in Marketing, Business Administration, E-commerce, or related field.
• Minimum 3+ years of experience in online sales/e-commerce, preferably in retail or FMCG.
• Hands-on experience with Magento (essential); knowledge of Shopify, WooCommerce, or other platforms is a plus.
• Strong analytical skills with experience in Google Analytics and other reporting tools.
• Knowledge of SEO/SEM, digital marketing strategies, and online sales funnels.
• Excellent communication and organizational skills.
• Ability to work independently and in a fast-paced environment.

Job Type: Full-time

Application Question(s):

• How years of experience in online sales/e-commerce, preferably in retail or FMCG?
• Do have Knowledge of SEO/SEM, digital marketing strategies, and online sales funnels?
• Do you have Hands-on experience with Magento (essential); knowledge of Shopify, WooCommerce, or other platforms is a plus.