Job Title: Online Sales Executive
Location: Delhi, Okhla
Job Type: Full-time
Experience: 1–3 years (good communication skills are welcome)
Job Overview:
We are looking for a motivated Online Sales Executive to handle sales through digital platforms such as WhatsApp, Instagram, Facebook, and other e-commerce/social media channels. The candidate will be responsible for engaging with customers online, processing inquiries, and converting leads into successful sales.
Key Responsibilities:
- Manage customer inquiries and orders via WhatsApp, social media, and online channels.
- Promote products/services and share offers to increase sales.
- Convert leads into sales through effective communication and persuasion.
- Maintain order records, update sales sheets, and coordinate with the operations/delivery team.
- Handle customer feedback, complaints, and ensure satisfaction.
- Support marketing campaigns by responding to online promotions and ads.
- Achieve monthly sales targets and report progress regularly.
Requirements:
- Graduate / Undergraduate with strong communication skills.
- Experience in online sales, tele-sales, or customer service preferred.
- Good knowledge of WhatsApp, Instagram, Facebook, and online sales tools.
- Ability to multitask and manage multiple chats/orders simultaneously.
- Basic MS Office / Google Sheets knowledge for tracking sales.
- Positive attitude, persuasion, and problem-solving skills.
Job Type: Full-time
Pay: ₹10,569.32 - ₹37,431.23 per month
Work Location: In person