Onsite Community Manager Admin Assistant

Overview
Join our dynamic team as an Onsite Community Manager Admin Assistant, where your energy and organizational skills will help foster vibrant community engagement and streamline administrative operations. Your proactive approach and excellent communication skills will be essential in creating a welcoming atmosphere while ensuring smooth daily operations and providing customer support. This role supports and assists general office activities and projects with administrative tasks. Provides administrative services to Community Association Manager (CAM), Board of Directors, Committees, Homeowners (HO), Vendors, and other related parties as needed and for the daily operations of the organization as directed by the CAM.

Details:

This position is a customer facing, onsite position, splitting time between multiple locations in Minneapolis.

Hourly Range: $23-26

Full-time, 40 hours per week. Some occasional overtime may be required.

Essential Duties and Responsibilities

• Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary.
• Notify Association Manager of issues/concerns.
• Respond to customer inquiries (in person, phone, or online via email).
• Update homeowner and association information in Cinc WebAxis and shared files.
• Process and distribute incoming and outgoing mail for the office and Associations.
• Process print jobs, scanning and faxing as general office support when needed.

Other Duties and Responsibilities

• Organize and prepare correspondence relating to association business, open and distribute business mail and directing accordingly, and handle package deliveries.
• Greet visitors and receive and respond to incoming calls from homeowners, Board members and vendors.
• Program and issue building access devices (key fobs) for HO as requested.
• Review invoices for completeness/accuracy of charges and prepare payable vouchers for manager's approval.
• Prepare and assists community managers with monthly board packages and in house mailings; attend meetings, if requested.
• Conduct routine building walk-throughs to identify maintenance issues, safety concerns, and repair needs, ensuring a clean, functional, and professional environment for homeowners.
• Submit maintenance requests and oversee through completion.
• Follow through on various requests.
• Other duties as assigned.

This opportunity is ideal for candidates eager to make a meaningful impact within a vibrant community setting while honing their administrative expertise. If you thrive in fast-paced environments and enjoy supporting others through organized, friendly service—this is the perfect role for you!

Requirements:

• Must be able to communicate effectively and professionally on phone, email, and in-person.
• Must be able to operate general office equipment (copier, fax, phone systems, etc.).