OPD Assistant

Role: OPD Assistant

Location: Kashi Netralaya Eye Hospital & LASIK Laser Centre, Varanasi

Key Responsibilities

• Greet patients politely and guide them to registration, waiting area, OPD room, or tests.
• Register patients on the hospital software and update basic details accurately.
• Generate and print OPD slips, bills, and basic reports.
• Help in managing patient flow: calling patients in order, coordinating with doctors and optometrists.
• Maintain OPD records, files, and reports in an organized manner.
• Assist in explaining basic instructions to patients (waiting time, next step, payment counter, etc.).
• Coordinate with reception, OPD, OT, and diagnostic areas for smooth patient movement.
• Maintain cleanliness and discipline in the OPD area.

Required Skills & Qualities

• Quick and efficient in handling patients and tasks.
• Soft spoken, polite, and patient-friendly in behaviour.
• Basic computer knowledge (Windows, data entry, printing).
• Basic typing skills in English; Hindi typing is an added advantage.
• Ability to learn hospital software quickly.
• Good listening skills and clear communication.
• Ability to work in a team and stay calm during rush hours.

Qualification & Experience

• Minimum 12th pass; graduate preferred but not compulsory.
• Prior experience in hospital OPD/clinic will be preferred, but freshers with good attitude will be considered.

Working Style

• Punctual and responsible.
• Respectful towards patients, attendants, doctors, and staff.
• Willing to follow hospital protocols and training.

Job Type: Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person