OPD Executive-Immediate Requirement

• Register OPD patients accurately in HIS/Manual register.
• Verify patient details, documents, and referral slips.
• Guide patients regarding consultation sequence and waiting time.
• Maintain OPD appointment schedules and walk-in management.
• Coordinate with consultants for OPD consultation.
• Track patient movement from registration to consultation.
• Ensure complete ownership of OPD patients till discharge or admission.
• Facilitate IPD admission process when advised by doctor (bed allocation, admission file, coordination with billing and nursing).
• Generate OPD bills and ensure correct charging.
• Collect payments and hand over receipts.
• Ensure completion of consent forms and required documents.
• Maintain daily OPD census and records.
• Provide courteous and empathetic service to patients and attendants.
• Address patient queries and complaints politely.
• Escalate issues to Administration when required.
• Coordinate with Nursing, Billing, Diagnostics, and Housekeeping.
• Maintain daily OPD statistics and submit reports.
• Follow hospital policies, SOPs, and NABH standards.
• Maintain patient confidentiality at all times.
• Follow infection control and safety protocols.
• Ensure accurate documentation as per NABH guidelines.

Qualification & Experience

• Education: Graduate / Diploma in Hospital Administration (preferred)
• Experience: 2–3 years in hospital OPD / Front Office
• Computer Skills: MS Office

Skills & Competencies

• Good communication and interpersonal skills
• Patient-centric approach
• Coordination and multitasking skills
• Basic medical and hospital process knowledge

Salary is negotiable for deserving candidate

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person