Open Market Advisor

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.

The Open Market Advisor is accountable for executing a range of activities to achieve outcomes aligned with the International Wealth and Premier Banking (IWPB) strategy, utilizing a needs-based sales approach across account acquisition, credit card solutions, and personal lending. This role involves close collaboration with both listed and non-listed companies to enhance market penetration. Additionally, the Open Market Advisor is responsible for managing client expectations by facilitating service clinics, open days, and regular meetings, thereby strengthening engagement and positioning HSBC as the preferred banking partner.

In this role, you will:

• Deliver performance targets across Acquisition (accounts), Revolving Credit (credit cards), and Borrowing (personal loans), while consistently maintaining high standards in customer experience and sales quality across both listed and non-listed portfolios.
• Serve as the primary contact for employees within your designated portfolio of listed companies, ensuring their banking requirements are met efficiently.
• Identify opportunities for Wealth Management, International Banking Corridors, and Private Banking, referring clients to the appropriate business lines as needed.
• Uphold Group compliance standards and internal controls, demonstrating zero tolerance for any form of misconduct.
• Foster a culture of exceptional customer service, operational efficiency, and sustained productivity.
• Continually update business knowledge to remain responsive to changes in the external environment and industry trends.
• Stay informed of market developments and competitor activity to ensure a sustained competitive advantage.

To be successful in the role, you should meet the following requirements:

• Complete understanding of the IWPB products, propositions and services, including the global service standards, and the ability to communicate this effectively to customers
• Proven experience dealing with and selling products and services to retail individuals
• Adept of developing a networking strategy and proven ability to achieve activity and outcome goals
• Knowledge of competitor activity, propositions and offers
• Excellent performance year by year
• Ability to manage high network clients
• Strong communications and interpersonal skills
• Strong negotiation skills
• Good team player
• Excellent problem solving skills
• Effective / seamless handover of customer relationships to those with appropriate skills to manage them
• Customer service orientation
• Risk awareness
• Graduation degree is a must – to secure a UAE Visa and Work Permit

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.