Operation Analyst

Key Responsibilities:

• Analyze daily operational data (shipments, delivery performance, rider productivity, SLAs).
• Prepare MIS reports and dashboards for review.
• Identify operational gaps and recommend process improvements.
• Monitor KPIs such as delivery timelines, returns, and cost efficiency.
• Coordinate with operations, warehouse, and finance teams for data accuracy.
• Support forecasting, capacity planning, and route optimization.
• Ensure compliance with company policies and operational standards.

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain, or relevant field.
• 2–4 years of experience in operations analysis, preferably in courier/logistics industry.
• Strong analytical and problem-solving skills.
• Advanced proficiency in MS Excel (Pivot Tables, VLOOKUP, dashboards).
• Knowledge of ERP/OMS systems will be an advantage.
• Ability to work under pressure and meet tight deadlines.

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Work Location: In person