Job Title: Operations Coordinator
Company: 2050 Healthcare
Location: DLF Cybercity,Bhubaneswar
Job Type: Full-Time
Industry: Healthcare / Homecare Services
About 2050 Healthcare:
2050 Healthcare is a leading provider of personalized and technology-enabled home healthcare services. Our mission is to revolutionize care delivery by offering high-quality, patient-centric support in the comfort of one’s home. We are based in the heart of DLF Cybercity and committed to delivering seamless, professional, and compassionate care.
Position Summary:
We are seeking a proactive and detail-oriented Operations Coordinator to join our team. The ideal candidate will be responsible for the day-to-day coordination between patients and homecare nurses, ensuring smooth scheduling, communication, and service delivery.
Key Responsibilities:
- Patient Coordination:
- Act as the first point of contact for patients and their families regarding care schedules and service updates.
- Collect patient requirements and ensure accurate documentation.
- Address patient queries and resolve issues promptly.
- Nurse Scheduling & Support:
- Assign and coordinate homecare nurses based on availability, skill set, and patient requirements.
- Track shift timings, availability, and ensure timely deployment of nursing staff.
- Manage last-minute changes, replacements, or escalations in coordination with the clinical team.
- Operational Oversight:
- Maintain real-time tracking of active patients and ongoing care schedules.
- Work closely with the clinical and administrative teams to ensure service quality and compliance.
- Update records and databases accurately and regularly.
- Communication & Reporting:
- Provide daily status reports to the Operations Manager.
- Maintain clear and professional communication across all stakeholders.
Requirements:
- Bachelor’s degree in healthcare administration, business, or related field.
- 0.6 months- 1 years of experience in operations, scheduling, or healthcare coordination preferred.
- Strong organizational and multitasking skills.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person