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Operation Coordinator

Bandung, Indonesia

Job Title: Operations Coordinator
Company: 2050 Healthcare
Location: DLF Cybercity,Bhubaneswar
Job Type: Full-Time
Industry: Healthcare / Homecare Services

About 2050 Healthcare:

2050 Healthcare is a leading provider of personalized and technology-enabled home healthcare services. Our mission is to revolutionize care delivery by offering high-quality, patient-centric support in the comfort of one’s home. We are based in the heart of DLF Cybercity and committed to delivering seamless, professional, and compassionate care.

Position Summary:

We are seeking a proactive and detail-oriented Operations Coordinator to join our team. The ideal candidate will be responsible for the day-to-day coordination between patients and homecare nurses, ensuring smooth scheduling, communication, and service delivery.

Key Responsibilities:

  • Patient Coordination:
  • Act as the first point of contact for patients and their families regarding care schedules and service updates.
  • Collect patient requirements and ensure accurate documentation.
  • Address patient queries and resolve issues promptly.
  • Nurse Scheduling & Support:
  • Assign and coordinate homecare nurses based on availability, skill set, and patient requirements.
  • Track shift timings, availability, and ensure timely deployment of nursing staff.
  • Manage last-minute changes, replacements, or escalations in coordination with the clinical team.
  • Operational Oversight:
  • Maintain real-time tracking of active patients and ongoing care schedules.
  • Work closely with the clinical and administrative teams to ensure service quality and compliance.
  • Update records and databases accurately and regularly.
  • Communication & Reporting:
  • Provide daily status reports to the Operations Manager.
  • Maintain clear and professional communication across all stakeholders.

Requirements:

  • Bachelor’s degree in healthcare administration, business, or related field.
  • 0.6 months- 1 years of experience in operations, scheduling, or healthcare coordination preferred.
  • Strong organizational and multitasking skills.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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