Operation Executive (Car Rental)

We at Yatribiz Pvt Ltd hiring for below Position:

Title: Operation Executive

Location: Mumbai (Goregaon)

Key Responsibilities:

· Manage car rental reservations and ensure smooth coordination with clients and drivers·

· Handle customer inquiries, bookings, and modifications via phone, email, and online platforms.

· Provide excellent customer service, ensuring client satisfaction and resolving issues promptly.

· Monitor the availability of cars and ensure timely dispatches.

· Coordinate with the operations team to manage the fleet, drivers, and other logistics.

· Maintain accurate records of reservations, payments, and invoices.

· Ensure compliance with company policies and safety standards during all operations.

Requirements:

· Minimum 2-3 years of experience in car rental services or a similar customer service role.

· Strong communication skills in English and local languages.

· Ability to manage schedules regularly.

· Proficiency in computer systems, including reservation software.

· A customer-centric attitude with the ability to handle stressful situations calmly and effectively.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person