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Role: Opertion Executive-Tourisam

Location: Ahmedabad

Experience Required: Minimum 1 year (IATA-certified preferred)

An Operations Executive in tourism is responsible for planning, organizing, and managing client travel logistics to ensure a seamless experience. This involves coordinating bookings for flights, hotels, and activities, managing itineraries, handling customer inquiries and issues, and working with vendors. Strong organizational skills and proficiency in booking systems are essential for this role. Key responsibilities

  • Travel logistics: Book and manage all travel arrangements, including flights, accommodations, and ground transportation.
  • Itinerary management: Create and finalize detailed travel itineraries for clients, ensuring they are logical and efficient.
  • Customer service: Serve as a main point of contact for clients, answering inquiries and providing support throughout their trip.
  • Vendor coordination: Liaise with hotels, airlines, tour operators, and other suppliers to confirm services and resolve any issues.
  • Issue resolution: Address any travel disruptions or problems that arise during a trip to ensure customer satisfaction.
  • Budget management: Monitor and manage travel expenses to stay within budget.
  • Information and compliance: Keep clients informed with accurate travel information and ensure all arrangements comply with relevant policies and regulations.

Required skills and qualifications

  • Education: A bachelor's degree in Travel and Tourism, Business Administration, or a related field is preferred.
  • Experience: Previous experience in travel operations or a similar role is typically necessary, with some positions requiring a minimum of 1 year.
  • Technical skills: Proficiency with travel booking systems and software is crucial.
  • Soft skills: Strong organizational, multitasking, and communication skills are essential.
  • Personal attributes: A passion for travel, attention to detail, and excellent problem-solving abilities are highly valued.

Interested candidates can send their resume on bhumika.iiiem@gmail.com or contact on 7486027090

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.18 per month

Work Location: In person

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