Operation Manager

Operation Manager ( Custody Department )

Reporting line: Head of Custody & Operation

Job Objective

The Operation Manager in the Custody Department is responsible for achieving and developing department responsibilities with limited mistake

Duties and Responsibilities

• Perform the account opening process.
• Handle daily settlement for local and international markets, including equities, futures, overseas equities, futures and options, fixed income, and derivatives products.
• Cover corporate action process and apply it to our clients.
• Monitor stock activities, positions, and cash reconciliation.
• Resolve issues and requests related to clients.
• Provide support to clients and other departments.
• Ensure all processing transactions comply with relevant regulators and in-house policies.
• Liaise with external parties such as banks, Saudi Exchange, Muqassa, and Edaa.
• Participate in User Acceptance Testing (UAT) environment and enhance the system.
• Manage cash management, payment processes, and invoices.
• Handle requests from the Capital Market Authority (CMA) related to clients.
• Provide other departments with necessary reports.

Skills

• Strong sense of responsibility, attention to detail, and ability to work independently with multitasking.
• Excellent communication and interpersonal skills.
• Proficient in both written and spoken Arabic and English.
• Familiarity with Edaa settlement process.
• Familiarity with Fixed Income Products, including bonds, derivatives, and structured products.
• Experience in using Excel and Access will be an advantage.

Education

• Bachelor's degree holder.
• CME-1 qualification.

Work Experience

• Over 7 years of experience in Brokerage Operations, with a strong investment banking background.
• Good working and implementation knowledge of Brokerage systems involving e-trading, with ideally prior experience participating in new system development.

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