Operation Specialist

We are hiring a Operations Specialist to manage delivery service providers (DSPs), optimize logistics processes, and ensure smooth, cost-effective operations.

Key Responsibilities:

• Evaluate and onboard DSPs, building strong, long-term partnerships.
• Negotiate contracts and service prices with DSPs.
• Assist with daily DSP operations and provide operational support.
• Monitor package deliveries, ensuring accurate tracking and on-time delivery.
• Resolve delivery-related issues to maintain high customer satisfaction.
• Analyze performance metrics and identify process improvements.
• Ensure DSP compliance with policies, contracts, and industry standards.
• Collaborate with internal teams to align on delivery strategies.

Qualifications:

• Experience in logistics operations or vendor management (DSPs preferred) prefer.
• Strong negotiation, communication, and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of logistics systems and industry regulations is a plus.
• Education: Preferred background in logistics, supply chain management, analytics, engineering, or related fields.

What We Offer:

• Health insurance, paid time off, and career growth opportunities.
• Dynamic work environment with a supportive team.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person