FIND_THE_RIGHTJOB.

Operational Analyst

Murfreesboro, United States

Job Number: P1254
Work Type: Classified
Location: Murfreesboro, Tennessee
Categories: Admissions and Enrollment, Administrative/Clerical Support

Job Title

Operational Analyst

Department

Enrollment Technical Services

Salary

$35,000 - $42,875; commensurate with experience

Job Summary/Basic Function

Provide clerical support to students, parents, and the Admissions processing area
Follow detailed procedures for resolving Axiom errors when moving data from Slate to Banner
Retrieve transcripts from electronic transcript services and Dynamic Forms and upload and index to applicant records in Slate
Scan and index paper documents
Monitor departmental email account
Acquire proper documentation and submit name change workflows
Review records for possible duplicates and consolidate into one Slate record and one Banner record using the Slate consolidate process and Banner Workflow
Review documents submitted for Eligibility Verification for Entitlements Act (EVEA) to ensure compliance and process in Slate
Monitor outside payments received in Common App and update in Slate
Process error reports in Banner and/or Slate to ensure accurate data entry
Document/update process changes as new feature become available or to result in process improvement and efficiencies
Prepare packets for mailing scholarship award notifications
Work electronic documents that abort when moving from Slate to BDM
Provide backup support for the Assistant Director and perform other related tasks and special projects as assigned.

Required Education

High School diploma or High School Equivalency (HSE) required. Bachelor's degree preferred.

Required Related Experience

Two (2) years progressively responsible secretarial/clerical/office experience required.

Desirable Related Experience

Prior experience in college or university setting preferred.

Documents Needed to Apply

Cover Letter & Resume Required

MTSU offers a comprehensive benefits package, including but not limited to the following:

Sick Leave
Vacation Leave for Administrative/Classified Staff/12-month Faculty
13 paid University holidays
Medical, dental, vision, and life insurance
Retirement plans
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents

MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://w1.mtsu.edu/police/annual-security-report.php or by contacting MTSU Public Safety at (615) 898-2424.

MTSU is a Tobacco & Drug-Free campus.

This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.

Application Review Date: October 23, 2025

Advertisement Opened: 10/09/2025 01:00 AM CST
Advertisement Closes: 10/23/2025 11:55 PM CST

Similar jobs