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Operational Executive

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About Job

Position : Operational Executive

Industry: Insurance (Medical & Motor)

Experience: 1 to 2 years (Insurance operations)

location: Dubai


Key Responsibilities

  • Quotation Management
  • Promptly approach insurance companies to obtain medical insurance quotes.
  • Analyze, compare, and prepare accurate quotations in line with client requirements.
  • Ensure compliance with company guidelines and insurer underwriting policies.
  • Sales Support
  • Assist Sales Advisors by preparing and delivering quotations within agreed timelines.
  • Provide accurate product information, benefit illustrations, and policy comparisons.
  • Coordinate with insurers for clarifications, endorsements, and special requests.
  • Process & Documentation
  • Maintain organized records of quotes, correspondence, and insurer communications.
  • Ensure all documents are complete, accurate, and compliant with regulatory standards.
  • Update internal systems with quotation details and policy status.
  • Stakeholder Coordination
  • Act as a point of contact between Senior Manager and insurance providers.
  • Build and maintain professional relationships with insurer representatives.
  • Follow up with insurers to ensure timely responses and avoid delays.


Qualifications & Skills

  • Bachelor’s degree in Business Administration, Insurance, or related field (preferred).
  • Minimum 1–2 years of experience in insurance operations, preferably medical insurance in the UAE.
  • Strong knowledge of health insurance products, providers, and market practices.
  • Excellent communication and coordination skills.
  • High attention to detail and strong organizational skills.
  • Proficiency in MS Office (Excel, Word, Outlook); CRM knowledge is an advantage.

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