Operational Support Specialist 3/4

What You Will Do

This position will be filled at either Operational Support Specialist 3 or Operational Support Specialist 4, depending on the skills of the selected candidate(s). Additional job responsibilities, outlined below, will be assigned if the candidate is hired at the higher level.

Come join the best and brightest minds in the world at one of the most innovative and creative multidisciplinary research institutions engaged in strategic science on behalf of national security. The work we do at Los Alamos National Laboratory (LANL) matters to our country and the world.

The Weapons Mission Services Division's (WMS-DO) New Employee Training & Workforce Development (WMS-1) is seeking a highly skilled individual to directly support the delivery of training programs in support of ALDWP Operations. The primary tasks of the position may support functions and other applicable nuclear facility programs with formal qualification and certification activities of personnel performing work in Associate Laboratory Directorate for Weapons Production (ALDWP) facilities.

The selected candidate will report directly to the Technical Training team First Line Manager. The selected individuals will support day-to-day training activities for the assigned customer and be a dedicated expert in the field of expertise. The chosen candidate will have the responsibility and accountability to execute work that supports important training deliverables for the FMH and GBO programs while setting the standards for utmost professional behavior and integrity in the workplace at all times.

Operations Support Specialist 3 Salary Range: $87,800 - $143,000

Operations Support Specialist 3 Job Duties:

• Develop, lead, and/or coordinate various functions in conjunction with or in support of operational program compliance, including planning, prioritizing, and scheduling of work activities.
• Coordinate the development of training, delivery of organizational or facility-level training, tracking and assurance of employee training/qualification.
• Responsible for developing and maintaining the operational documents and processes relevant to the WMS Technical Training team.
• Assist with developing, implementing, and maintaining training documents and records, both physical and electronic.
• Conduct classroom training and OJT as assigned.

Operations Support Specialist 4 Salary Range: $106,400 - $176,000

Operations Support Specialist 4 Job Duties:

In addition to the duties listed for Operations Support Specialist 3, candidates at Operations Support Specialist 4 level will:

• Oversee the design, development, and implementation of procedures, processes, and forms pertaining to organizational operations.
• May lead and oversee self-assessments and incident investigations and ensures accurate development and/or processing of any required reports and/or recommendations.
• Assist with implementing and maintaining compliant and high-quality course materials such as live classroom, on-the-job and/or web-based training for diverse audiences.
• Liaison between WMS and operating organizations.
• Ensure quality, consistency and operational compliance of instruction.

What You Need

Minimum Job Requirements:

• Education/Experience for Operations Support Specialist 3: Position requires a Bachelor's Degree in a relevant field from an accredited institution and 5 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation. At this level, post graduate course work may be desirable.
• Education/Experience for Operations Support Specialist 4: Requires a Bachelor's Degree from an accredited institution and 8 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation. At this level, post graduate course work may be expected.
• 426.2 Requirements: Requires a Baccalaureate Degree and 1 year of job-related experience. Instructional Technologists should have a baccalaureate degree in Training or Education. Training or education for instructional technologists must include courses on the SAT process including analysis, design, development, implementation, and evaluation. Additionally, instructional technologist training may include evaluation of training materials, instructor evaluation, and training and qualification program assessment.
• Knowledge and Expertise:
• • Familiarity with integrated safety, formality of operations, facility availability, compliance, performance, maintenance, engineering, safety basis, readiness, configuration management, work control, quality assurance, feedback and improvement.
  • Advanced experience working with high-hazard operations in a nuclear facility setting.
  • Experience with training and/or mentoring others in various technical operations.
• Performance:
• • Experience with conducting classroom training and/or On-the-Job Training.
  • Seasoned professional in handling multiple competing priorities in a complex, fast-paced operational environment.
• Accountability:
• • Advanced knowledge in working with confidential or proprietary information, classified documents or sensitive information, including PII training records.
  • Strong understanding of safety and security requirements to individual responsibility and as applicable to training activities.
• Communication and Customer Service:
• • Advanced skill with interpersonal, written and verbal communications.
  • Proven experience in transferring knowledge effectively to both technical and non-technical personnel.
  Proven skillset in using excellent communication to provide top-notch customer service.
  

Desired Qualifications:

• TSQP qualified, or ability to become qualified.
• Familiarity with ALDWP facility operations or nuclear facility and/or manufacturing operations, in general.
• Expertise in nuclear facility-related subject matter areas (e.g. radiation protection, criticality safety, nuclear material control accountability, integrated safety, conduct of operations, engineering, maintenance).
• Experience as an AP-01000 Preparer for training documents and/or familiar with formal preparation of documents and document control.
An active DOE Q-level clearance.

Work Schedule: The selected candidate will be required to work the day shift with potential to work off-normal days/hours (i.e. swing shift, weekends) in support of 24/7 operations.

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High-Deductible medical insurance with the same large nationwide network
• Dental and Vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50-mile radius)

Additional Details

Directive 206.2: Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

• Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

426.2: This position is subject to DOE Order 426.2, Personnel Selection, Training, and Qualification Requirements for DOE Nuclear Facilities, which establishes entry-level requirements to ensure candidates selected for specific positions can successfully perform the requirements of the job.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy P701 for applicant eligibility requirements.

Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program. You must be in an eligible position for a minimum of 3 months, before July 1st and remain in an eligible position as of the end of the fiscal year, September 30th. The annual distribution is prorated based on the number of months in the eligible position.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by applicable federal, state and local laws and regulations.

The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.