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Operations Admin/Dispatch Coordinator
HVAC Operations Coordinator
Location: Norwalk, CT
Industry: Residential HVAC (Franchise-Backed Company)
Industry: Residential HVAC (Franchise-Backed Company)
We are a growing residential HVAC company backed by a nationally recognized franchise, and we’re looking for an Operations Admin / Dispatch Coordinator to help support day-to-day operations as we continue to expand.
This role is ideal for someone who thrives in a fast-paced environment, understands HVAC service operations, and is excited to help build and grow a business from the ground up.
Responsibilities
- Dispatch technicians and manage daily service schedules using ServiceTitan
- Prepare customer quotes and proposals
Manage supplier relationships and assist with ordering equipment and materials
Maintain accurate job records and scheduling within ServiceTitan
Assist with operational coordination as the business continues to grow
Requirements
- Experience using ServiceTitan
- Previous experience in dispatching or operations within an HVAC, plumbing, or home service company
- High-energy personality with a “hustle” mindset
Experience preparing quotes or assisting with sales
Strong organizational and communication skills
Compensation & Benefits
- Salary: $60,000 – $80,000 annually (plus sales incentives)
- 100% employer-paid health insurance (no deductible)
- Growth opportunities within a rapidly expanding company
Sales incentive opportunities
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