Operations & Administrative Assistant

About Empire Technologies

Empire Technologies Group is a business technology company based in the Inland Empire, serving customers across the United States since 2005. We specialize in network and security systems for businesses, including security systems, network cabling, access control and alarm, and wireless networks, with a focus on quality work, responsiveness, and strong customer support.

Position Snapshot

• Reports To: Finance Manager
• Schedule: Monday-Friday, 7:30 AM-4:30 PM
• Work Setting: Full-time, in-office role

Position Summary

Empire Technologies is seeking a highly organized and dependable Operations & Administrative Assistant to support daily office, operations, finance, HR, sales, and leadership functions. This role is ideal for someone who enjoys keeping things organized, communicating with clients and internal teams, and helping the business run smoothly day to day.

This position serves as a key point of coordination between customers, technicians, project managers, and internal departments. The right candidate will be professional, proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced office environment.

Key Responsibilities:

Communication & Scheduling

• Answer, screen, and route incoming calls
• Schedule projects, service orders, and follow-up work
• Communicate professionally with clients
• Follow up on proposals and project updates

Sales & Production Support

• Prepare basic sales and production paperwork
• Perform data entry for opportunities and quotes
• Manage customer satisfaction surveys

Finance Support

• Assist with bills, receipts, expenses, and follow-up items
• Support administrative and financial data entry

HR Support

• Schedule interviews and onboarding sessions
• Assist with new-hire paperwork and coordination

Office & Administrative Support

• Maintain office supplies and reorder as needed
• Handle filing, scanning, printing, and document organization
• Support owners and managers with administrative projects
• Assist with compliance documentation, including licenses, COIs, and safety documents
• Help keep the office clean, organized, and running efficiently

What We're Looking For

• Strong verbal and written communication skills
• Professional phone and customer service skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and deadlines
• Strong administrative and data entry skills
• Dependable, proactive, and team-oriented attitude
• Comfortable working in a full-time, in-office environment

Why Join Empire Technologies

• Be part of a growing company with a strong service reputation
• Work closely with leadership and multiple departments
• Play an important role in keeping daily operations running smoothly
• Join a team focused on professionalism, responsiveness, and quality service

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person