Operations Administrative Assistant

PERGOMATIC® is a design and production company specializing in high-end motorized pergolas, awning systems, and outdoor enclosure solutions. We focus on delivering modern, premium outdoor structures designed for comfort, functionality, and long-term performance.

As a fast-growing company with operations in the U.S. and Europe, we are building a team of reliable and driven individuals who want to grow with us and play a key role in our day-to-day operations.

Position Summary:
The Operations Administrative Assistant supports the operations team with day-to-day administrative tasks, client communication, and project coordination.

This role is focused on keeping projects organized, ensuring clear communication with clients, and assisting with internal processes such as scheduling and permitting follow-ups.

It’s a hands-on position suited for someone who is organized, responsive, and comfortable working in a fast-paced environment where attention to detail matters.

Key Responsibilities:

• Communicate with clients via phone and email
• Schedule appointments, consultations, and follow-ups
• Provide updates to clients and maintain clear communication throughout projects
• Track project progress and update CRM and internal systems
• Support permitting processes, including follow-ups with cities and partners
• Coordinate with internal teams to keep projects moving
• Maintain organized records and documentation
• Assist with general administrative and operational tasks

QUALIFICATIONS:

• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple tasks and priorities
• Comfortable working in a fast-paced environment
• Reliable with strong follow-through

Preferred (Not Required)

• Experience in administrative support, operations, or coordination roles
• Familiarity with construction or project-based environments
• Experience working with CRM systems or project tracking tools

WHAT WILL YOU GET?
We offer competitive compensation and a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid vacation and time off
• A collaborative and supportive team environment
• Opportunity to grow within a fast-moving company

DISCLAIMER:
This job description outlines the primary responsibilities of the role and is not a complete list of all duties. Responsibilities may evolve based on business needs.

PERGOMATIC® is an equal opportunity employer and makes employment decisions based on qualifications, merit, and business needs.

Job Type: Full-time

Pay: $17.13 - $27.00 per hour

Work Location: In person