Operations Analyst/Associate, Fund Administration

Company Overview

Augment is a software infrastructure company building the Robinhood for private markets. We are creating a modern platform that enables investors to access and trade shares in leading pre-IPO companies.

Our core product is an order execution engine that unlocks secondary liquidity, serving high-net-worth individuals, family offices, RIAs, and wealth platforms. By replacing legacy, manual workflows with real-time, technology-driven infrastructure, we are building the execution layer for private markets.

The Role

As one of Augment’s early operations hires, you will help build and scale the operational infrastructure behind our private markets platform.

You will sit at the center of our Back Office Operations , supporting the full post-trade lifecycle for our SPVs. This includes fund administration, accounting workflows, investor servicing, and coordination with external partners.

This is a hands-on role with real ownership. You will play a key role in identifying operational efficiencies while managing the day-to-day execution that keeps deals, funds, and investors running smoothly. If you thrive in fast-paced environments and enjoy bringing structure to complex financial workflows, we want to meet you.

Responsibilities

1. Post-trade operations & fund accounting

Day-to-day execution

• Lead back-office workflows including cash reconciliation, funding requests, investor communications, and distributions.
• Support trade operations by managing SPVs within internal systems, resolving funding issues, and assisting brokers with post-trade requests.

Audit & tax management

• Coordinate the preparation and delivery of SPV audits and investor K-1s.
• Work directly with external audit and tax firms to ensure accurate and timely reporting.

Data accuracy

• Maintain a reliable single source of truth across internal systems.
• Use advanced Excel and Google Sheets workflows to track allocations, transactions, and fund-level reporting.

2. Client support & communication

Own the client experience

• Serve as a primary point of contact for existing investors.
• Provide prompt, professional support across onboarding, funding, and post-investment inquiries.

Query resolution

• Troubleshoot operational questions using group inboxes and ticketing software.
• Ensure client requests are handled efficiently and escalated when needed.

3. External partner management

Strategic liaison

• Act as a bridge between Augment and key external partners including banks, distribution partners, audit firms, and tax providers.
• Coordinate documentation, reporting, and operational processes across partners to ensure smooth back-office execution.

Qualifications

• Hyper-organized : You manage multiple moving parts without dropping details
• Financially fluent : Familiarity with private markets, SPVs, KYC/AML, broker-dealer operations, or trade execution preferred
• Strong communicator : Clear, concise written and verbal communication
• Tech-comfortable : Able to navigate internal dashboards, CRMs, and operational systems quickly. Strong Excel or Google Sheets proficiency.
• Process-minded : You do not just execute tasks, you improve systems

Skills we love

• Series 99, 7, 63, 65 securities licenses

Bonus

• Experience at a broker-dealer, investment platform, fintech, or SPV administrator
• Strong background in fund administration

Benefits

• Competitive salary
• Meaningful equity in an early-stage high growth company
• 100% employer-paid medical, dental, and vision coverage for employees
• Hybrid in Austin.

The US base salary and equity range for this role depends on level, experience, and demonstrated responsibility. The total compensation package may also include additional components or benefits depending on the role.

Join!

If this sounds exciting, apply here or reach out to our Head of Operations Jake Tunzi directly.