Operations and Maintenance – Network Engineer

Strategic Management:

• Align with Business Goals

• Familiarize with the company's mission, vision, and strategic objectives.

• Work closely with other departments.

• Clearly articulate technical concepts to non-technical stakeholders.

• Forecast future network needs and plan for capacity expansion

Operations Management:

• Monitor network performance and identify potential issues.

• Analyze network logs and alerts to troubleshoot problems.

• Maintain network documentation, including network diagrams and configuration files.

• Diagnose and resolve network connectivity and performance issues.

• Troubleshoot network hardware and software problems.

• Provide technical support to end-users.

• Configuring Routing Protocols (BGP, OSPF, EIGRP, RIP, and Static) on Cisco Routers.

• Configuring Switching Feature’s (STP, VLANs, HSRP, PORT SECURITY, EtherChannel).

• configuring L3 Switches

• Configuring and Troubleshooting Network on Customer Sites

• Initial Configuration of Firewall and policies.

• Create and Manage Site-to-Site VPN connection.

• Understanding Level Designs

• Network support often requires 24/7 coverage, so shift work may be necessary.

• On-Call Responsibilities Being on call to respond to urgent network issues outside of regular working hours may be required.

People Management:

• Build Relationships

• Strong communication and interpersonal skills

Process Improvement & Knowledge Management:

• Anticipate future needs and develop a roadmap for modernization.

• Prioritize activities

• Monitor and respond promptly to incidents.

• Optimize Performance

• Track metrics.

• Fine-tuning

• Keep abreast of the latest technologies

• Understanding Level Designs

• Maintain clear, up-to-date documentation on solution configurations and operational procedures.

• Prepare reports on incidents, system performance, and solution effectiveness with a Root cause analysis.

• Staying up to date with the latest technologies

• Strong Team Management Skills.

• Excellent communication, interpersonal and negotiation skills

• Excellent problem-solving skills

• Excellent presentation skills

• Strong understanding of network protocols (TCP/IP, OSI model) and network infrastructure.
• Experience with network devices routers, switches, and network operating systems.
• Proficiency in network troubleshooting and problem-solving techniques.
• Knowledge of network security concepts and best practices.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant network certifications (e.g., CCNA, CCNP) are preferred.
• GNS3 and virtual SW | Routers Background.