Operations Assistant

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Introduction

Contact the Sales Team on a daily basis, booking orders, providing information regarding product availability, pricing and delivery, suggesting alternative products and making analysis. Just a couple of tasks of the Sales Support position within Shimano Belgium!

Is helping sales colleagues giving you a lot of energy, do you like variety (no day is the same) and are you able to perform under pressure?

The Challenge

Provide colleagues with pricing, product, availability, order and delivery information.

Manage & process customer orders, inquiries or complaints as the first line of support then escalating where necessary.

Be a link between customer & sales teams to maximize responsiveness, share key information and support sales goals.

Track the status of customer orders and alert responsible persons should there be a deviation from plans or a bottle neck.

What are we looking for?

1-3 years experience in a similar role;

Good language skills in Turkish & English

Good business communication skills;

You have concern for order, quality and accuracy. You are working carefully with eye for detail.

What do we have to offer?

Shimano and its subsidiaries offer a pleasant, informal working environment with colleagues who work well together, and are proud to work for Shimano. Next to good working conditions, Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic, international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement.

How to get in touch!

If you have any questions regarding this vacancy please get in touch with:

taniya.nayyar@shimano-eu.com

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