Operations Assistant

Operations & Recruiting Support Administrator

KL&A, Engineers and Builders is a nationally recognized, forward thinking structural engineering and steel construction firm with offices in Colorado, Wyoming, and Utah. We are unique in the country, integrating structural design, steel detailing, fabrication, and erection of steel structures for over 30 years. Please visit our website at www.klaa.com for more information on our organization and culture.

This role is a trusted operational partner who brings strong administrative depth, people-centered judgment, and systems thinking to operations, recruiting, and People & Culture initiatives. This is not an entry-level administrative position. The ideal candidate has experience operating in complex, fast-moving environments and is comfortable exercising discretion, prioritization, and independent decision-making within defined boundaries. This role is based out of our Loveland, Colorado office.

To be successful:

• Build strong, trusted working relationships with leaders, hiring managers, candidates, and cross-functional partners through sound judgment and follow-through.
• Demonstrate intellectual curiosity and an outward mindset — asking thoughtful questions to understand systems, context, and downstream impact.
• Operate proactively, identifying risks, gaps, and inefficiencies before they surface as problems.
• Bring emotional intelligence, professionalism, and a grounded sense of humor to people-facing interactions.
• Collaborate fluidly across Operations, Recruiting, and People & Culture, adapting communication style to different audiences.
• Thrive in a high-volume, high-accountability environment where priorities shift and precision matters.
• Independently prioritize and manage multiple concurrent workstreams while maintaining quality and consistency.

General Responsibilities-including, but not limited to:

Advanced Scheduling & Interview Coordination

• Own complex, high-volume scheduling across candidates, interview panels, executives, and internal teams
• Maintain consistent, professional calendar standards across recruiting and operations workflows
• Serve as a professional first point of contact for candidates and internal stakeholders

• Represent the organization with clarity, confidence, warmth, and discretion
• Drive accurate, timely interview logistics with a strong focus on candidate experience
• Proactively anticipate conflicts, adjust quickly to changes, and resolve scheduling issues before they escalate

People & Culture Operations Support (Non-Sensitive)

• Coordinate onboarding and offboarding logistics and people-process administration
• Maintain accurate people-related trackers and operational data
• Support engagement initiatives, internal communications, and culture-focused events

Office & Business Operations

• Oversee office supply and restocking with proactive planning of multiple offices.
• Support a consistent, welcoming office experience for employees, candidates, and visitors
• Assist with company events, meetings, and volunteer initiatives.
• Support expense tracking, invoices, purchase orders, and operational projects.
• Assist with SOP updates, audits, and project tracking.

• Partner closely with Operations, Recruiting, and People & Culture teams.
• Provide coverage and continuity through cross-training.
• Adapt to evolving processes and contribute practical improvement ideas.

Required Skills/Abilities:

• Advanced Organizational Skill: Demonstrated ability to manage complex schedules, competing priorities, and interdependent workflows.
• High Attention to Detail: Exceptional accuracy with names, dates, systems, and communications.
• Judgment & Discretion: Experienced handling people-related information with professionalism and clear boundaries.
• Strong Written & Verbal Communication: Comfortable drafting polished messages and interacting with senior leaders and candidates.
• Operational Ownership: Takes responsibility for outcomes, not just assigned tasks.
• Technology: Strong working knowledge of Microsoft 365 and comfort learning new tools and workflows.
• Reliability & Accountability: Consistent follow-through, time management, and trustworthiness.
• Adaptability: Effective in changing environments with shifting priorities and timelines.
• Dependable: Reliable and trustworthy, consistently meeting deadlines and maintaining confidentiality in handling sensitive information.
• Team Player: Works collaboratively with executives, team members, and external partners, contributing to a cohesive and productive work environment.

Education and Experience:

• High School Diploma or GED required; additional education or professional certifications preferred.
• Minimum 2-4 years of progressive administrative, operations, or coordination experience.
• Proven experience supporting complex scheduling, people-facing workflows, or recruiting operations.
• Strong proficiency with Microsoft 365 (Outlook, Teams, SharePoint, Excel, Forms).
• Valid Driver’s License with reliable transportation supporting multi-office operations on the front range.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Able to lift 20 lbs.

Why KL&A?

• Medical: ~80% of Family policy paid by KL&A.
• Family Dental and Vision paid 100% by KL&A.
• Short- and Long-Term Disability, Life Insurance.
• 401(k) with company match.
• Employee-owned.
• Vacation + sick leave.
• Paid Parental Leave.
• Paid Holidays.

Salary: $24-28.50/hour

Bonuses are awarded at discretion, not guaranteed.

At KL&A, you’ll be part of a team that’s redefining how design supports construction. If you’re ready to push your technical skills and thrive in a fast-paced, builder-driven environment, we’d love to meet you.

Employment decisions are based on merit and business needs not on race, color, sex, age, religion, national origin, marital status, disability, veteran status, or any other basis protected by federal, state, or local laws.