Operations Co-ordinator

Travel Operations

• Coordinate domestic and international travel arrangements (hotels, transport, sightseeing, flights support).
• Prepare detailed itineraries, vouchers, and travel documents.
• Liaise with hotels, transporters, guides, and vendors for confirmations and rates.
• Ensure timely execution of bookings and services.
• Handle last-minute changes and resolve operational issues.
• Maintain accurate records of bookings, confirmations, and operational files.
• Prepare post-tour / post-event reports.
• Update internal systems with operational details.
• Client & Internal Coordination
• Act as a point of contact between sales, vendors, and clients.
• Respond to client queries and ensure service satisfaction.
• Maintain strong vendor and supplier relationships.
• Coordinate with finance team for billing, invoices, and payment follow-ups.
• MICE Operations
• Support planning and execution of MICE events (meetings, conferences, incentive tours, exhibitions).
• Coordinate with venues, hotels, AV vendors, event partners, and transport teams.
• Assist in rooming lists, movement plans, event schedules, and on-ground logistics.
• Ensure smooth group arrivals, departures, and event flow.
• Provide on-site or remote operational support during event

Qualifications & Experience

• Bachelor’s degree in Travel & Tourism, Hospitality, Business Administration, or related field
• 8–15 years of experience in travel operations, with at least 4–6 years in a leadership role
• Experience in leisure travel, corporate travel, or inbound/outbound tour operations

Job Type: Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: On the road