Operations Coordinator

Operations Coordinator

Location: Knoxville, TN area
Type: Full-time | On-site

About the Role

We’re seeking a detail-oriented and proactive Operations Coordinator to support our growing residential homebuilding team. This position plays a key role in keeping day-to-day operations organized, ensuring a seamless experience from contract to closing. The ideal candidate thrives in a fast-paced, team-oriented environment and enjoys balancing administrative precision with hands-on coordination of design and construction details.

Key Responsibilities

Project & Construction Coordination

• Maintain and update construction schedules, job start documents, and permitting trackers.
• Assist in preparing purchase orders, verifying invoices, and coordinating vendor deliveries.
• Track project milestones and communicate updates to internal teams, trade partners, and leadership.
• Support construction managers with administrative tasks and project documentation.

Design Coordination

• Serve as the liaison between homebuyers, designers, and construction teams throughout the design-selection process.
• Schedule and manage design appointments, maintaining accurate records of all selections and change orders.
• Ensure design specifications are documented, approved, and communicated to field teams and vendors.
• Coordinate material orders and verify that design choices align with availability, budgets, and timelines.
• Support setup of design displays or model home interiors as needed.

Customer & Sales Support

• Prepare homeowner documentation, contracts, and orientation materials.
• Assist with scheduling buyer meetings, walkthroughs, and warranty appointments.
• Maintain a professional, client-focused approach in all interactions.

Office & Administrative Operations

• Prepare weekly progress reports, budgets, and project summaries.
• Maintain organized digital and physical project files.
• Support leadership with process improvements and operational efficiency initiatives.

Qualifications

• 2+ years of experience in residential construction, homebuilding, or design coordination.
• Strong organizational skills with excellent attention to detail.
• Familiarity with Buildertrend, CoConstruct, or similar project management software preferred.
• Basic understanding of construction terminology, plans, and design materials.
• Exceptional communication skills and customer service mindset.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

What We Offer

• Collaborative, small-team environment with opportunities to grow.
• Exposure to all facets of the homebuilding process — from design to completion.
• Competitive compensation and benefits package.
• The satisfaction of helping clients build their dream homes.

Job Type: Full-time

Base Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Paid time off
• Retirement plan

Work Location: In person