Operations Coordinator

Pay: Commensurate with experience Job Type: Full-Time Location: Hybrid Glen Cove, NY (2–3 days onsite weekly)

Why Epicured?

Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings together the best of the clinical, culinary, and operational worlds to help people eat better, feel better, and live better one meal at a time.

By joining our Operations & Technology teams, you’ll contribute to meaningful initiatives that support how we manage enterprise orders, deliver specialized nutrition solutions, and coordinate food production across multiple facilities.

Role Overview

Epicured is seeking an Operations Coordinator to support high-volume order processing, data management, and operational workflows across our enterprise, self-pay, PACE, and Medicaid channels. Reporting to the CTO and working closely with the Operations Supervisor, this role ensures that custom dietary needs, modified textures, and specialized nutrition requirements are translated accurately into production-ready files for our culinary and fulfillment teams.

This position is ideal for a detail-oriented, data-savvy professional who enjoys problem-solving, process improvement, and working cross-functionally in a fast-paced environment.

Key Responsibilities

• Process and execute high-volume cook orders based on client needs, including allergies, nutrition requirements, and texture modifications.
• Receive, organize, and validate order forms from enterprise clients and internal teams.
• Use Excel (pivot tables, filters, aggregation tools) to compile, manipulate, and transform data into production-ready reports.
• Coordinate orders across self-pay customers, enterprise groups, Medicaid programs, and PACE elder care facilities.
• Analyze pantry box and meal order trends to forecast needs and generate accurate culinary and fulfillment files.
• Utilize Epicured’s in-house CRM platform to track order details, update client information, and generate operational outputs.
• Collaborate cross-functionally with Culinary, Production, Fulfillment, and Customer Service teams to support order accuracy and production efficiency.

Qualifications

• Associate’s degree or higher required.
• 2–3 years of professional experience in operations, data coordination, logistics, or a related field.
• Strong proficiency in Microsoft Excel (pivot tables, filters, data cleanup, high-volume data management).
• Exceptional attention to detail and accuracy.
• Strong communication and organizational skills; able to manage multiple workflows concurrently.
• Comfort working in hybrid environments with cross-functional teams.

Preferred Qualifications

• Experience in business analytics, operations analytics, or data-driven roles.
• Experience working with CRM systems, ERP tools, or operational dashboards.
• Background in food operations, logistics, healthcare operations, or nutrition services is a plus.

Compensation & Benefits

• Salary Range: Commensurate with experience

• Benefits include:

• 401(k)

• Health, Dental, and Vision insurance

• Unlimited Paid Time Off (PTO)

• Opportunities for growth within Operations, Technology, and Analytics teams

Equal Employment Opportunity

Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

How to Apply

Apply via getepicured.com/careers or submit your resume to careers@getepicured.com with the subject line: “Operations Coordinator – Hybrid.”

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Glen Cove, NY 11542