Operations Coordinator I - Early Phase Clinical Research - Dallas, TX

As one of the largest Clinical Research Organizations in the world, we have four Early Phase Clinical Research Units in the UK and US.

This is a full-time, office-based position in Dallas, TX.

Key responsibilities:

• Support study start‑up, logistics, and day‑to‑day trial operations.

• Assist and back up the Clinical Research Coordinator as needed.

• Create and maintain study documents, schedules, labels, and instructions.

• Coordinate supplies, equipment, lab services, and sample shipments.

• Support staff training on study‑specific procedures.

• Assist with participant check‑in, discharge, and issue resolution.

• Compile data summaries, CRFs, deviations, and reports.

• Ensure compliance with FDA, GCP, and ICH guidelines.

• Maintain accurate records, confidentiality, and participant safety.

• Support SOP updates and train junior staff as needed.

• All other duties as needed or assigned.

YOU NEED TO BRING…

• Bachelor’s degree in life sciences, pharmacy, or related field or equivalent experience.

• 1–2 years of professional experience, with at least 1 year in clinical research preferred.

• CPR/BLS certification.

• Knowledge of clinical research processes, GCP, and ICH guidelines.

• Proficiency with Microsoft Word and Excel

• In lieu of a degree, typically 2 years’ experience in a related field (e.g., pharmaceutical, laboratory, data analysis) will be considered in addition to the experience requirement.

Work Environment:

• Work is performed in a laboratory and/or a clinical environment with exposure to electrical office equipment.

• Occasional drives to site locations, occasional domestic travel.

• Exposure to biological fluids.

• Personal protective equipment required such as protective eyewear, garments, and gloves.

Physical Requirements:

• Ability to work in an upright and /or stationary position for 6-8 hours per day.

• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate lab equipment.

• Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.

• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.

• Regular and consistent attendance.

• Varied hours may be required.

The important thing for us is you are comfortable working in an environment that is:

• Fast paced: where no deviations from the study protocol are allowed, and not meeting a timeline for even few minutes will create a quality issue.

• Changing priorities constantly asking you to prioritize and adapt on the spot.

• Teamwork and people skills are essential for the study to run smoothly.

• Technology based. We collect our data directly into an electronic environment.

What do you get?

Regular, full-time, or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:

• Medical, Dental, Vision, Life, STD/LTD (multiple insurance carriers)

• 401(K)

• Paid time off (PTO)

• Employee recognition awards

• Multiple ERG’s (employee resource groups)

Learn more about our EEO & Accommodations request here.