OPERATIONS CORDINATOR- Facilities Management

1. Service Coordination & Execution

• Coordinate and supervise daily FM activities across sites (maintenance, preventive &

corrective, soft services, waste management, MEP, cleaning).

• Schedule preventive maintenance (PM), reactive maintenance, and corrective works

according to agreed frequency and standards.

• Liaise with site supervisors, technicians, subcontractors and vendors to ensure timely

service delivery.

• Ensure all work orders, service requests, and client instructions are logged, tracked and

completed.

2. Client & Vendor Management

• Act as primary point of contact for clients regarding service requests, complaints, and

feedback.

• Manage vendor relationships: request quotations, coordinate site visits, monitor vendor

performance and compliance with UAE standards and contract terms.

• Ensure all FM activities meet UAE health, safety, and environmental regulations (e.g.

waste disposal, hazardous materials, electrical/mechanical safety compliance).

3. Documentation & Reporting

• Maintain and update: asset registries, equipment inventories, maintenance logs, service

request tracker, vendor database, waste disposal records.

• Prepare and submit daily/weekly/monthly FM reports: work orders status, service

completion, downtime logs, maintenance backlog, incidents.

• Update CAFM and manual logs in compliance with company standards.

4. Resource & Inventory Management

• Monitor consumption of materials, tools, cleaning supplies, spare parts; raise

procurement requests as needed.

• Coordinate manpower allocation and shift scheduling at multiple sites.
• Assist in planning and scheduling site visits, vendor mobilization, logistic support for

equipment/machinery.

5. Health, Safety & Compliance

• Ensure FM operations adhere to UAE and company HSE (Health, Safety, Environment)

policies, including safe handling of chemicals, waste, and mechanical/electrical works.

• Support regular inspections, audits, and safety compliance checks at sites.
• Report incidents, accidents or non-compliance, and coordinate corrective actions.

6. Customer Service & Quality Assurance

• Ensure high standards of cleaning, maintenance, and services in line with client

expectations and UAE regulatory standards.

• Follow up on client feedback; coordinate corrective action where needed.

Qualifications & Competencies

• Diploma or Bachelor’s in Engineering, Facilities Management, Business Administration,

or related field.

• 2–5 years of experience managing FM operations (preferably in the GCC / UAE region)

— exposure to UAE regulations is a plus.

• Familiarity with UAE FM regulations, safety & compliance requirements, municipal

codes (for waste disposal, fire safety, electrical/mechanical).

• Proficient with MS Office (Excel, Outlook, Word).
• Strong communication skills.
• Ability to manage multiple sites, prioritize tasks, coordinate teams and vendors.
• Good organizational and administrative skills, attention to detail.
• Problem-solving mindset, customer-oriented, proactive, and able to work under pressure.

Job Type: Full-time