Operations Director

The Operations Director will oversee daily operations, ensuring efficient business processes across departments. This role focuses on optimizing performance, driving operational excellence, and supporting strategic goals.

Key Responsibilities:

• Operational Oversight: Manage daily operations, aligning them with strategic objectives
• Project Management: Oversee project execution, ensuring timely and budget-compliant delivery
• Process Improvement: Identify inefficiencies and implement improvements
• Team Leadership: Lead and develop the operations team
• Customer Satisfaction: Enhance customer service and resolve issues promptly
• Budget Management: Manage the operations budget and monitor expenses
• Compliance: Ensure adherence to regulations and mitigate risks. Maintain up-to-date knowledge of industry trends and regulatory changes
• Vendor Management: Oversee vendor relationships and contract compliance
  
  

Qualifications:

• Bachelor’s degree in Engineering , or related field
• 15+ years in operations management, preferably in software
• Strong leadership, project management, and problem-solving skills
• Knowledge of industry standards and regulations
  
  

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