Operations Director

Job Title: Operations Director

Lead Operations for a Premium Tea Café & Lounge Brand

Global Tea Café & Lounge Co. is redefining the café experience by blending premium teas, modern hospitality, and upscale lounge environments. We are seeking an experienced Operations Director to lead multi-location operations, drive profitability, and elevate customer experience across our growing footprint in Doha.

This is a high-impact leadership role offering strong autonomy, career growth, and the opportunity to shape a fast-scaling hospitality brand.

What You’ll Do

• Oversee daily operations across multiple café and lounge locations
• Develop and execute operational strategies to improve efficiency and profitability
• Lead, mentor, and scale high-performing operations and store management teams
• Monitor KPIs including revenue, cost control, customer satisfaction, and staff performance
• Implement standard operating procedures (SOPs) and ensure brand consistency
• Collaborate with marketing, supply chain, and finance teams to support business growth
• Manage vendor relationships, procurement, and inventory optimization
• Ensure compliance with health, safety, and local regulatory standards
• Identify opportunities for expansion, process improvement, and innovation

What We’re Looking For

• 7+ years of experience in operations management within hospitality, F&B, or retail
• Proven leadership experience managing multi-site operations
• Strong business acumen with experience in budgeting, forecasting, and P&L ownership
• Excellent team leadership, communication, and problem-solving skills
• Ability to thrive in a fast-paced, customer-focused environment
• Experience in premium café, lounge, or restaurant concepts is highly preferred
• Bachelor’s degree in Business, Hospitality Management, or related field (preferred)

Why Join Global Tea Café & Lounge Co.?

• Be part of a fast-growing, premium hospitality brand
• High-visibility leadership role with strategic influence
• Collaborative and forward-thinking work culture
• Opportunity to build and scale operations across new locations
• Competitive compensation and performance-based incentives

About the Company

Global Tea Café & Lounge Co. is a modern hospitality brand focused on delivering elevated tea experiences in stylish, welcoming environments. With a strong emphasis on quality, innovation, and customer satisfaction, we aim to become a leading name in premium café and lounge experiences across the region.

Ready to Lead and Grow With Us?

If you’re a results-driven operations leader ready to make a measurable impact, we want to hear from you.

Apply now to join a brand that’s redefining café culture in Doha.

Job Type: Full-time

Pay: QAR25,000.00 - QAR40,000.00 per month

Work Location: In person