Operations Executive

Job Overview

We are seeking a highly driven and experienced Operations Executive with a minimum of 3 years of proven experience in freight forwarding, logistics, and supply chain operations. The ideal candidate will manage end-to-end shipment coordination, ensure compliance with trade regulations, optimize operational processes, and maintain clear communication with all stakeholders to ensure seamless and timely execution.

Key ResponsibilitiesLogistics & Freight Operations

• Manage road and sea freight operations, including booking, scheduling, and end-to-end shipment tracking.
• Coordinate with agents, carriers, transporters, and customers to ensure timely pickups and deliveries.
• Handle Jebel Ali Free Zone transfers and export shipments from Jebel Ali.

Documentation & Compliance

• Prepare, verify, and manage shipping and trade documentation in compliance with international trade laws and regulations.
• Ensure full compliance with import and export procedures and customs requirements.

Commercial & Cost Control

• Negotiate freight rates with vendors and service providers.
• Prepare and issue customer quotations using relevant platforms and systems.
• Audit operational costs and coordinate with the finance team to ensure accurate invoicing.

Process Optimization & Customer Service

• Identify and implement process improvement initiatives to enhance efficiency and customer satisfaction.
• Provide real-time shipment updates to clients, manage expectations, and proactively resolve operational issues.

Key Requirements

• Bachelor’s degree in any discipline or equivalent qualification.
• Minimum 3 years of relevant experience in logistics, freight forwarding, or operations.
• Strong knowledge of import and export operations and international logistics compliance.
• Proficiency in freight forwarding systems and operational tools.
• Working knowledge of MS Excel and Microsoft Dynamics 365 Business Central.
• Excellent organizational, analytical, and communication skills.
• Ability to multitask, prioritize workloads, and perform effectively under pressure.

What We Offer

• A dynamic and collaborative work environment.
• Opportunities for international exposure and professional training.
• Career development and upskilling programs.
• Competitive salary with performance-based incentives.

Job Type: Full-time

Pay: AED3,000.00 - AED6,000.00 per month