Operations Executive - Last Mile

About Us

We are part of Altruist Technologies, a global group with over 22,000 employees across 20+ countries. Our businesses in the UAE span across Last Mile Delivery, Marketing, Technology and Retail.

This role is for our Last Mile Delivery business (Tawseel Delivery Services) at Sharjah, where the role will involve managing a large team of delivery riders (blue-collar workforce), along with operations and support staff.

Role Summary

We are looking for a dynamic and reliable Operations Executive to manage our delivery operations across all Emirates. The ideal candidate will oversee daily logistics activities, coordinate with drivers and clients, and ensure smooth and timely deliveries.

Key Responsibilities:

• Supervise and manage last-mile delivery operations across all Emirates.
• Ensure all deliveries are completed efficiently from 8:00 AM until late-night operations close.
• Coordinate with drivers, clients, and support teams to ensure daily targets are met.
• Monitor live tracking, drivers' shift schedules, and order completion.
• Resolve operational issues promptly to avoid delays or service disruptions.
• Maintain daily reports and update management on fleet performance and delivery metrics.
• Enforce compliance with SOPs, safety, and client service standards.

Requirements:

• Minimum 2–4 years of experience in logistics, last mile delivery, or operations.
• Strong communication and problem-solving skills.
• Willingness to work long and flexible hours.
• Familiarity with UAE routes and geography is a plus.
• Proficient in Excel, dashboards, and delivery platforms.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Have you reviewed and understood the job description and the compensation offered for this role?
• Can you join immediately?

Experience:

• Last mile delivery operational: 2 years (Required)

Language:

• Hindi/ Urdu (Required)