Operations Leader

Purpose of the Job

Job Description

• Implement the map designed for the operation to meet the customer requirements and Aramex standard.Analyze all customer requests impacting both cost and operational workflow.
• Ensure meeting customer’s SLA’s for all customers.
• Ensure training warehouse staff on customized logistics procedure and requirements for new customers and any change in procedure.
• Recruit, train, develop and mentor direct reports.
• Assist and train personnel to use warehouse systems.
• Monitor and control the warehouse team at all levels.
• Makes sure the warehouse performance is up to standard.
• Maintain IRA (inventory record accuracy) as per standard.
• Adhere to company HSSE, compliance and sustainability corporate policies/processes
• Acts on all assigned outcomes of the quality audits.
• Ensure operation is run according to the cost budgets assigned.
• Makes sure WMS is updated on time and accurately and as per the procedures.
• Responsible for maintaining stock accuracy and integrity levels.
• Continuously reviews operations for opportunities of improvement and initiates needed actions.
• Monitors capacity, productivity and performance dashboards/reports, analyze data for trends and/or spotting issues.
• Coordinate with warehouse customer service team on clients’ orders and issues
• Makes sure the warehouse operations run at optimal cost.
• Optimize the workflow process to minimize (any) extra cost.
Controls indirect expenses including overtime and consumables.

Job Requirements - Experience and Education

• • Experience of 4-6 Years in warehousing, oil & gas industry is preferable.
  • Bachelor’s Degree Holder (Logistics , Supply Chain or Industrial Engineering)
  • Microsoft Office professional user ( Excel , PowerPoint,etc..)
  • Excellent written and verbal communication skills
  • Detail Oriented with proven analytical and leadership skills.
    Note: applicants must be flexible with rotating between multiple locations

Leadership Behaviors

Skills