Operations Manager

Operations Manager

Who We Are
We, the Division of Student Affairs, are a student-focused organization that aims to empower student success and support personal development. We act daily to create, enhance, and sustain a culture of respect and inclusion in the workplace, focusing on equity and justice in its many forms, including racial, social, and environmental justice. We intentionally and relentlessly pursue excellence through introspection, vulnerability, empathy, compassion, learning, and courage. We value our internal and external partnerships as vital drivers of the ambitious goals we pursue. We celebrate and take pride in the following:

• Named one of the “Most Promising Places to Work in Student Affairs” by Diverse Magazine.

• Serving a highly diverse student body (click here for more information).

• Leading the way as the #1 ranked institution in the AAU and #3 of all colleges and universities nationally in fostering our students' social mobility.

• Awarded multiple distinctions including philanthropic awards and research grants in experiential learning and career development, voter engagement, student engagement, health and wellness practices, and quality of residential life.
  
  Click here for more about Student Affairs.
  
  Required Qualifications (as evidenced by an attached resume):
  Bachelor’s degree (foreign equivalent or higher). Three (3) years of full-time administrative or related experience (student experience may be considered).
  
  Preferred Qualifications:
  Master’s degree (foreign equivalent or higher) in Business Administration or related field. Experience working in higher education administration. Experience managing large-scale projects.
  
  Brief Description of Duties:
  Serves as a resource to all units with the Career Center: career development, experiential education, employer and alumni engagement. Manage daily operations, data collection and tracking, marketing and communications, systems administration, and reporting. Successful candidates are strong analytical thinkers that have the ability to analyze current workflows, identify inefficiencies, and utilize problem solving skills to find creative solutions to streamline operations and enhance productivity. Incumbent must have a knack for simplifying complex processes and implementing best practices that save time and resources and strong written communication skills. Incumbent must bring positivity, resourcefulness, adaptability, communication, interpersonal skills, and be able to thrive in a fast-paced environment.

Operations/Administration:

• Provide leadership to daily operations, and related policies and procedures, administration, technology, and assessment ensuring all processes run efficiently and effectively.

• Manage onboarding/offboarding of pro-staff.

Project / Event Management:

• Utilize software tools to organize projects and processes.

• Management of calendars and reservations for Career Center spaces.

• Collaborate with staff to re-organize and maintain pro-staff e-resource libraries and tools.

• Event logistics and management.

Data Collection / Tracking /Reporting:

• In collaboration with Senior Operations and Data Analyst, evaluate and improve procedure and timelines for collection and organization of data to support goals and objectives, including technology inventory and documentation of student internship placements.

• Work with unit leaders to collect and organize feedback from stakeholders about the value of our reports.

• Draft reports for external stakeholders.

Professional Development and Committee Involvement:

• Participate in opportunities that promote their learning, growth, and development (i.e., classes, training, committees, webinars).

• Contribute to the Division of Student Affairs and Stony Brook University by attending and/or supporting events, activities, and programs sponsored by areas within and outside the Office of Student Life (i.e., campus-wide traditions, events, programs).

• Other duties or projects as assigned as appropriate to rank and departmental mission.

• Evening and weekend work may be required at times.