Operations Manager

About Cotti Coffee

Cotti Coffee was founded in 2022, with its headquarters located in Beijing and Tianjin, China. Currently, it has opened over 18,000 stores in more than 300 cities across 28 countries worldwide.

Driven by technology for transformation, Cotti Coffee upholds the brand philosophy of "Good Coffee Comes from Good Ingredients". It is committed to providing customers with high-quality, cost-effective and highly convenient products, as well as a young and fashionable brand experience.

Cotti Coffee is the global sponsor of the Argentina national football team. In 2025, Cotti Coffee won 8 IIAC Gold Awards, marking its third consecutive year of winning the award since its establishment in October 2022.

Job Description:

1. Responsible for turnover, cost, profit, customer satisfaction and employee development of the stores in the area;
2. Responsible for achievement of monthly, quarterly, and annual business indicators, effectively control the costs;
3. Responsible for operation management of the stores in the area, assist and guide material, equipment arrangement and other emergent issues;
4. Conduct regular store inspection, find problems, develop improvement plan, and supervise implementation.

Job Requirement:

1. Bachelor Degree or above;
2. 5 years’ experience of chain enterprise, 3 years’ operation management experience in coffee, tea or new retail industry is preferred;
3. Excellent interpersonal and team work skills;
4. Quick learning ability and the capacity to guide others in work.