Operations Manager

We are seeking a highly organised, proactive, and quality-driven Operations Manager to streamline day-to-day operations including warehouse management, packing supervision, logistics coordination, and back-office processes. This role ensures that every hamper leaving TPIF represents our commitment to perfection and premium experiences.

Why Join TPIF?

• Be part of a creative, dynamic and fast-evolving gifting brand.
• Work in an environment that values innovation, aesthetics and flawless execution.
• Play a key role in shaping the operational strength behind premium curated hampers.

Qualifications

• Graduate in any discipline (Operations / Supply Chain preferred).
• 2–5 years of experience in operations, preferably in gifting, FMCG, e-commerce, or related fields.

Key Resposibilities for this position are highlighted below.

Warehouse & Inventory Management

• Manage daily warehouse operations with proper stock organization and hygiene.
• Monitor inventory levels, maintain stock records, and perform regular audits.
• Coordinate with vendors for deliveries, quality checks, and material timelines.
• Ensure correct storage, labelling, and movement of products & packaging material

Order Execution & Packing Supervision

• Oversee the fulfilment process from order intake to final dispatch.
• Lead and supervise the packing team to maintain TPIF quality standards.
• Create daily production schedules based on order priority and timelines.
• Conduct quality checks at every stage to ensure flawless output.
• Design support to craft styling and gift-wrapping team whenever required.

Administration

• Maintain order sheets, GRNs, invoices, and dispatch documentation.
• Coordinate with the accounts team for billing, vendor payments, and documentation.
• Handle compliance files, vendor registrations, and organisational SOPs.
• Prepare MIS reports for stock movement, order status, and operational efficiency.

Team Leadership & Process Management

• Train, guide, and manage warehouse, admin, and packing staff.
• Introduce process improvements to enhance speed, efficiency, and quality.
• Maintain discipline, safety protocols, and workflow optimisation.

Logistics & Delivery Coordination

• Coordinate with courier partners and internal delivery teams.
• Plan efficient dispatch routes, especially for bulk corporate orders.
• Track shipments and proactively resolve any delays or issues.

Skills & Competencies Required

• Strong organisational and planning skills.
• Experience in warehouse, operations, logistics, or e-commerce preferred.
• Ability to manage teams with a positive, solution-oriented approach.
• Excellent communication and basic computer proficiency (Excel/Sheets).
• Keen attention to detail and commitment to TPIF’s premium quality standards.
• Ability to thrive in a fast-paced, deadline-driven environment.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Ability to commute/relocate:

• Bhiw i, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Operations management: 3 years (Required)

Language:

• English (Required)
• Marathi (Required)
• Hindi (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person