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Operations Manager
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- Create drafts for billing for T&M & FP projects billing leads for review
- Creating Pre-bill invoices for clients as requested
- Completing the reconciliation of the actuals Vs the pre-bill on a monthly basis
- To rectify & adjust the billable time in the projects
- Create & update the details for the Project maintenance
- Maintain up-to date data on the Forecast of the resources engaged in the Project
- Adhere the timelines/ SLA built for the Process
- Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
- Contribute to the Process Improvement / Simplification / Automation
- Applying cash receipts, Reconciliations, Month close activities
- Following up with clients for payments
- Need to work along with client team of a specific region.
- Need to communicate to the client on a regular basis through e-mail and telephone.
- Weekly/daily calls on a regular basis
- Flexible to work in any shift & open to putting in extra hours when required
- Advance Excel Knowledge would be added advantage like using Formulas Vlookup, Pivot table, charts, index,etc
- ERP experience will be an added advantage
- Prior experience in Accounts Receivable 9-12 yrs
- Good communication skills both written & oral, as this is client facing role
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