OPERATIONS MANAGER - (CLEANING - HOSPITALITY SECTOR)

JOB DESCRIPTION: -

• Oversee and manage all aspects of the soft services department, including cleaning operations, housekeeping, and related services.
• Ensure that service delivery meets or exceeds client expectations and contractual obligations.
• Lead, train, and motivate the soft services team to ensure consistent and high-quality performance.
• Develop and implement operational procedures and best practices to optimize efficiency and service quality.
• Manage departmental budgets, resource allocation, and staff scheduling to ensure cost-effective operations.
• Foster strong relationships with clients and address any concerns or feedback to ensure satisfaction.
• Ensure compliance with health, safety, and environmental regulations.
• Regularly review and analyze performance data to identify areas for improvement and innovation.

Requirements:

• Bachelor's degree (preferred) or equivalent experience in a related field.
• 3-6 years of experience in managing soft services, particularly in the Hospitality or Facilities Management industry.
• Proven track record of successfully managing teams and delivering high-quality services.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously while meeting business objectives.
• Strong problem-solving skills and attention to detail.
• Fluency in English; knowledge of additional languages is a plus.

Job Types: Full-time, Permanent

Pay: QAR8,000.00 - QAR10,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Cleaning & Hospitality Sector.: 5 years (Required)

Language:

• English (Preferred)
• Arabic (Preferred)

License/Certification:

• Qatar Driving License (Preferred)