Operations Manager ( Clinic)

Job Descripton

The Operations Manager is responsible for overseeing the daily operations of the clinic, ensuring efficient workflows, high-quality patient care, and exceptional service standards. This role requires strong leadership, operational excellence, and the ability to manage a dynamic, health-focused environment.

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Key Responsibilities

• Oversee the day-to-day operations of the clinic (front desk, call center, medical support, etc.)
• Ensure smooth patient flow and minimize waiting times
• Manage clinic staff schedules, attendance, and performance
• Supervise administrative and non-medical teams
• Coordinate between medical staff and administrative departments
• Monitor and improve patient experience and satisfaction
• Implement and maintain operational policies and procedures
• Handle operational issues and resolve escalations efficiently
• Ensure compliance with healthcare regulations and internal standards
• Manage inventory, supplies, and clinic resources
• Prepare operational reports and performance analysis
  
  

Qualifications

• Any Bachelor's degree is acceptable .
• Proven experience as an Operations Manager, preferably in a clinic or healthcare setting
• Strong leadership and team management skills
• Excellent organizational and problem-solving abilities
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office and clinic management systems
  
  

Special Requirement (Important)

• The candidate must be physically fit and presentable, as the clinic operates within a sports/fitness-oriented environment.
• Ability to engage in a dynamic setting and maintain high energy levels throughout the workday is essential.
  
  

Preferred Skills

• Experience in sports clinics, physiotherapy centers, or wellness facilities
• Strong communication and interpersonal skills
• Customer service excellence mindset
• Ability to handle pressure and multitask effectively
  
  

Location : New Cairo

Interested Candidates can apply on : monica.wassim@coaholding.com