Operations Manager (Expeditionary Operations School)

Position: Expeditionary Operations School Program Manager

Type: Full-Time/ On-site

Location: Joint base McGuire-Dix-Lakehurst, NJ

Travel: N/A

Position Summary

OVERVIEW:

The Operations Manager (OM) is responsible for planning, directing, and coordinating the operations at the

Expeditionary Operations School Program (EOS) in accordance with the Performance Work Statement (PWS). The OM dually serves as a Fieldcraft Instructor to accomplish the following objectives, duties, and responsibilities:

• Maintain compliance with PWS, EOS Policy, and Company Operating Procedures to deliver satisfactory
• Optimize productivity of Instructors throughout the lifecycle of course operations
• Decrease and control costs by analyzing and monitoring program budgets to maintain or increase
• Improve the service quality by facilitating professional development of Instructions
• Ensure service quality by assisting the PM with oversight and management presence during course
• Improve the efficiency by managing new instructors and facilitating their training to become qualified
• Support and nurture customer relationships as a management point of contact (POC) to EOS Flight
• Support the customer relationship as the alternative POC to the Contracting Office Representatives

performance to the customer

profitability

operations

instructors

Leadership

(COR) in urgent issues when PM is not available

OM DUTIES AND RESPONSIBILITIES:

Supervision and Coordination

• Assist the PM in coordinating, managing, and monitoring the daily operations of the Team 7Dimension
• Conduct peer review of PM's Performance Feedbacks
• Facilitate coordination and communication between support functions
• Oversee 30/90 Day and 2-Week work schedules of instructors during course lifecycle
• Coordinate with Course Leads to schedule Instructor evaluations, weapons qualification, pyrotechnic
• Manage new instructors throughout the new hire process until assigned to a Course Lead
• Liaison for the PM to HQ for Seventh Dimension and the US Air Force
• Assist in the development of strategic plans for operational activity
• Adjudication consultant to the PM
• Analyze program data and consolidate information for accurate monthly reports
• Monitor fixed and variable expenses of vehicle fleet
• Manage company inventory of employee issued gear and government furnished equipment
• Perform support/logistics functions
• Review and approve resumes for new instructors/Leads and participate in the interview process
• Monitor and report compliance of EOS Program per the PWS and EOS Policy
• Monitor and report performance of Instructors and Role Players
• Design and implement policies and procedures as required
• Review Course Level Feedback from EOS Students regarding Instructor performance

training, and all other training required by the PWS

FIELDCRAFT INSTRUCTOR DUTIES AND RESPONSIBILITIES:

• Be able to work on complex, combat problems in the field, assessing dynamic situations, conveying
• Record instructional hours and comply with all rules associated with the Community College of the Air
• Perform instruction/demonstration and student evaluations as required by the syllabi and Plan of
• Prepare classroom for instruction and ensure academic equipment, projectors, televisions, computer
• Provide technical support, planning, consultation, analysis, and expert advice to establish, maintain, and
• Perform support/logistics functions arising from preparation for, execution of, and reconstitution

experience, and main points as outlined in lesson plans to the students

Force accreditation policies/procedures, such as evaluations and continuing educational/developmental

requirements (e.g., In-Service Training briefings except student/facility support, vehicle, and supply

support personnel)

Instruction (POI)

learning stations, etc., including uploading computer-based training, if applicable, are functional.

improve their respective area's instruction

following instruction such as, but not limited to, transport of instructional materials, setup of training

ranges, in-processing of students, monitor student weapons cleaning, issue, and turn in training gear, etc.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Bachelor's degree
• Knowledge and experience in organizational effectiveness and operations management
• Knowledge of business and management principles and practices
• Knowledge of financial and accounting principles and practices
• Information technology skills
• Operation of Microsoft 365 (Outlook, Teams, Word, Excel, OneNote, PowerPoint, etc).
• Strong computer usage and literacy skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Be physically capable of instructing/supporting students in field conditions that may include:

o low light

o smoke

o percussion

o small arms fire (live fire target range, blanks and dye marking cartridges)

o insects

o uneven terrain under all weather conditions for multiple consecutive days wearing load bearing

equipment (i.e., body armor, appropriate helmet, similar equipment to student requirements, etc.)

o And/or carrying training aids or equipment

o Be physically capable of lifting 50lbs unassisted and running 500 feet (not simultaneously)

Physical Demands and Work Environment (continued)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.