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Operations Manager – In-Home Services

Charlotte, United States

Operations Manager – In-Home Services (Charlotte or Southern Pines, NC) You will work Onsite at either our Charlotte or Southern Pines clinics

Ready to Run the Show?
Do you love keeping things organized, running smoothly, and making people's lives easier? Are you the kind of person who thrives on variety-one day coordinating in-home schedules, the next managing staff, and the next solving a tricky challenge before your second cup of coffee?

If that sounds like you, Discovery ABA has the perfect spot as our Operations Manager – In-Home Services. This isn't your average desk job-this is a role that blends organization, problem-solving, and a genuine impact on the lives of children and families.

Who We Are
At Discovery ABA, we help children ages 2–18 with autism spectrum disorder thrive through in-home, clinic, and community-based ABA programs. Our mission is simple: provide evidence-based care that changes lives-while making sure our staff feel just as supported as the families we serve.

We're growing across the country and are excited to expand our work in North Carolina. This is your chance to join a mission-driven team and play a key role in shaping our success in Charlotte or Southern Pines.

What You'll Love About Working With Us

  • Salary that matches your skills: $50,000 – $60,000 annually, based on experience

  • Benefits that have your back:

    • Health, dental, and vision insurance

    • Life insurance

    • 401(k) with company match

    • Paid Time Off

    • Paid Training

    • Paid Holidays

  • Supportive team culture: Fun, collaborative, and focused on professional growth

What You'll Do
This role is all about making things happen-smoothly and with a smile. You'll oversee scheduling, staff coordination, and in-home service operations, while supporting families to ensure services run seamlessly.

Your days might include:

  • Coordinating in-home schedules and managing changes like a pro

  • Supporting our clinical team with administrative tasks

  • Partnering with leadership to streamline operations

  • Ensuring families feel supported and communication is clear

  • Helping plan and support community or clinic-based events

What We're Looking For

  • Must live within commuting distance of Charlotte or Southern Pines, NC

  • 2+ years of operations, administrative, or healthcare/ABA experience preferred

  • Stellar organization and customer service skills

  • Strong communication and a flexible, "let's make it happen" attitude

  • Ability to work independently and as part of a team

Schedule

  • Based in Charlotte or Southern Pines clinics, with frequent in-home support in the surrounding area

  • Monday–Friday

  • Availability required between 8:00 AM – 5:30 PM

Ready to Apply?
If this sounds like your kind of challenge, apply today and join a team where every day brings something new, every problem has a solution, and every role makes a difference.

Discovery ABA – where your skills meet your purpose.

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