Operations Manager (with Graphic Design Expertise)

We are seeking a dynamic Operations Manager with a strong background in graphic design and creative services to oversee daily operations of our writing and design shop. The ideal candidate will combine operational excellence with creative insight, ensuring smooth workflows, quality deliverables, and exceptional client satisfaction.

Key Responsibilities

Operations Management

• Oversee daily operations of the writing & design shop, ensuring efficiency and timely project delivery.
• Manage scheduling, resource allocation, and team coordination to optimize productivity.
• Develop and implement operational policies, procedures, and quality standards.
• Monitor budgets, costs, and vendor relationships to maximize profitability.
• Ensure smooth coordination between writers, designers, and client service teams.

Creative & Design Support

• Contribute to graphic design tasks, providing hands-on support when needed.
• Review, edit, and ensure the creative quality of design deliverables.
• Collaborate with the creative team on branding, layout, and design projects.
• Stay updated with design trends, tools, and technologies to enhance team output.

Client & Team Engagement

• Act as a liaison between clients and internal teams to clarify project requirements.
• Maintain strong relationships with clients, ensuring satisfaction and repeat business.
• Train, mentor, and supervise junior staff in both operations and design workflows.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, Graphic Design, or related field.
• Experience: Minimum 2 years of experience in operations management, preferably in a creative/agency environment, with a strong foundation in graphic design.
• Technical Skills: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and familiarity with project management tools (Trello, Asana, or similar).
• Strong organizational and leadership skills with the ability to multitask under pressure.
• Excellent communication (written and verbal) and problem-solving skills.
• Creative eye for detail with a balance of operational discipline.

Employment Details

• Job Type: Full-time
• Visa : Contract will be provided
• Location: Dubai
• Salary: Competitive, based on experience
• Reports to: Director/Owner

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month

Application Question(s):

• Do you have graphic design experience ?

Experience:

• Printing Operation : 2 years (Required)