Operations & Member Relations Manager

We are seeking a highly professional, proactive, and commercially minded individual to join our team in Dubai as an Operations & Member Relations Manager for an international legal network.

This is a key role with high visibility, combining operational oversight, financial management, and strategic member engagement. You will play an integral part in shaping the member experience and contributing to the continued growth and positioning of the network.

Key Responsibilities:

• Oversee the day-to-day operations of the network, ensuring efficiency, structure, and high-quality execution
• Manage financial processes, including invoicing, subscription tracking, and payment follow-ups with a high level of accuracy and ownership
• Act as a trusted point of contact for members, delivering an exceptional and highly responsive service experience
• Build and maintain strong, long-term relationships with members, with a deep understanding of their needs and expectations
• Take ownership of member lifecycle management, including onboarding, engagement, retention, and satisfaction
• Plan, coordinate, and attend high-level events and networking initiatives
• Represent management and the network at events and in external interactions with professionalism and confidence
• Identify opportunities to grow and strengthen the network, proactively contributing ideas and initiatives
• Work closely with senior management to develop and implement strategic improvements and new concepts

Requirements:

• Female
• Representative appearance
• Language: English, Tagalog
• Based in Dubai (mandatory)
• Excellent (near-native) English communication skills, both written and spoken
• Proven experience in operations, member relations, client management, or a similar role within professional services, legal, or international networks
• Strong financial and administrative capabilities, with attention to detail and accountability
• Highly client-oriented with a genuine passion for building meaningful, long-term professional relationships
• Positive, professional presence when interacting with members and at events
• Confident, well-presented, and comfortable representing the organization at a senior level
• Entrepreneurial mindset with the ability to take initiative and drive projects independently
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

What We Offer:

· A key position within a growing international legal network

· A supportive and collaborative team of experienced legal and administrative professionals

· A modern office environment in DMCC, one of Dubai’s most dynamic business hubs

· Direct exposure to senior legal and business professionals across multiple jurisdictions

· The opportunity to actively shape and grow a global professional community

· A dynamic, international, and entrepreneurial working environment

· The opportunity to grow, develop, and truly make an impact within the organization

· Ongoing training and professional development to support your personal and career growth

· A driven, ambitious, and hands-on management team that values initiative and new ideas

· An attractive salary package, including a performance-based incentive component

Start your Application:

We kindly invite you to submit your CV together with a short video (up to 2 minutes).

In your video, please introduce yourself and share what you believe is the most important aspect of a strong network and why it matters to you.

Email: humanresource.epd@gmail.com

Job Type: Full-time

Work Location: Hybrid remote in Dubai