Operations & Order Coordination Executive Female

Job Title: Operations & Order Coordination Executive

Key Responsibilities:

• Follow up with customers regarding orders, deliveries, and payments
• Handle and update order data accurately on Google Sheets
• Book shipments through online portals or logistics partners such as Blue Dart and Safe Express
• Coordinate with courier partners, monitor dispatches, and track shipment status online
• Manage client communication professionally via email and WhatsApp (English communication is mandatory)
• Handle customer enquiries and ensure timely and effective query resolution
• Coordinate fabric requirements with vendors as per order specifications
• Coordinate order processing and execution with the production team
• Follow up with the packing team to ensure timely order readiness and dispatch

Skills & Requirements:

• Strong English communication skills (written and verbal) – mandatory
• Good follow-up and coordination skills
• Basic knowledge of Google Sheets / Excel
• Ability to handle multiple tasks and work under deadlines
• Experience in operations, logistics, or order management preferred

Job Type: Full-time

Pay: ₹22,000.00 - ₹29,000.00 per month

Work Location: In person