Operations & Order Management Specialist (Part-Time, On-Site)

Operations & Order Management Specialist (Part-Time, On-Site)

This is not a typical admin role.

We’re looking for someone who wants to take ownership of operations in a small U.S. team — managing orders, tracking inventory, and supporting finance processes in a hands-on, structured environment.

This is a part-time, on-site position in Wake Forest, NC, ideal for someone who values stability, flexibility, and real impact over corporate complexity.

What you’ll be doing

• Process and manage customer orders using Shopify (received via email, phone, or internal teams)

• Track deliveries, confirm receipt, and follow up on any issues

• Monitor inventory levels and flag potential stock shortages

• Coordinate with international teams regarding orders, inventory, and quality topics

• Support basic bookkeeping and operational tasks using tools like QuickBooks

• Assist with physical inventory counts (1–2 times per year, travel required)

• Provide general operational support across the U.S. office

What we’re looking for

• You’re able to work on-site in Wake Forest, NC (this is not a remote role)

• You have experience in operations, order processing, administration, or similar roles

• You’re comfortable working with tools like QuickBooks, Shopify, or similar systems

• You have strong attention to detail and enjoy working with numbers and processes

• You’re reliable, proactive, and comfortable working in a small team

• You’re open to occasional domestic travel (1–2 times per year)

Nice to have

• Experience with Shopify or similar e-commerce platforms

• Previous exposure to inventory or logistics processes

• Basic bookkeeping experience

Not the right fit if

• You’re looking for a fully remote role

• You prefer highly specialized roles with narrow responsibilities

• You’re not comfortable working across both operations and basic finance tasks

• You prefer large, structured corporate environments

What you can expect

• A flexible part-time schedule (25–30 hours/week)

• A hands-on role with real ownership and visibility

• A collaborative, small team environment

• The opportunity to grow into a full-time position as the business expands