Operations & SCM Senior Manager

Overview
The Operations & Senior Supply Chain Management (SCM) Manager plays a dual leadership role supporting both the COO and Director of Supply Chain Management. This position serves as a key liaison between Operations, HQ, and cross-functional teams, driving effective communication, strategic projects, and operational efficiency.

You will lead high-impact initiatives, oversee purchasing and inventory control, and ensure continuous improvement in cost reduction and productivity.

Responsibilities

1. COO Support & Strategic Projects

· Serve as the primary support to the COO for all communications, presentations, and reports to HQ and executive leadership.

· Develop, consolidate, and distribute weekly/monthly operational reports for COO review with the CEO and HQ.

· Lead multi-functional teams on special projects assigned by the COO, ensuring timely execution and measurable results.

· Perform advanced data analysis and mining across systems (SAP, Web Tools, internal databases) to support strategic decision-making.

· Manage confidential information with discretion and maintain consistent alignment with company objectives.

· Perform additional duties and initiatives as assigned by the COO.

2. Supply Chain Management & Inventory Control

· Support the Director of SCM by managing all aspects of inventory control and purchasing operations.

· Oversee and guide the Purchasing Team, ensuring procurement activities align with production schedules and cost targets.

· Administer and report Cycle Count performance across all inventory categories (Finished Goods, WIPs, Packaging Materials, Raw Materials, Bulk, Bases).

· Monitor inventory aging and develop actionable plans to minimize obsolete or slow-moving stock.

· Collaborate with purchasing and production teams to achieve the company’s Total Cost Reduction (TCR) KPI targets.

· Ensure compliance with Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP) throughout supply chain activities.

Qualifications

· Bachelor’s degree in Supply Chain Management, Engineering, or Business Administration required.

· Minimum 5 years of experience in supply chain or operations within a manufacturing environment.

· Minimum 2 years of hands-on SAP ERP experience.

· Strong understanding of production planning and warehouse management systems.

· Advanced proficiency in Excel and PowerPoint; ability to create executive-level reports and visual presentations.

· Excellent bilingual communication skills (English & Korean) — written and verbal.

· Proven ability to manage multiple priorities in a fast-paced, dynamic environment.

· Demonstrated team leadership, collaboration, and problem-solving skills.

· Knowledge of cGMP and GDP standards.

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person